Aine Campbell

In this job, I have thrived in the roles of a till operator, barista, hotfood/sandwich counter server, kitchen porter, dishwasher and table and floor cleaner.

As a till operator, I have

• Engaged in pleasant chit chat for friendly and personalised service.
• Resolved customer complaints professionally leading to higher retention rates.
• Maintained clean and organised workspace to ensure efficient service.
• Kept up-to-date with store promotions to provide accurate information to customers.
• Managed queue effectively during peak hours for seamless checkout process.
• Trained new cashiers on store policies and procedures to maintain standards.
• Demonstrated patience while dealing with difficult customers, maintaining professionalism.

As a barista, I have

• Managed peak cafe hours effectively, creating and delivering drinks swiftly to maintain efficient service.
• Ensured freshness of pastries on display, contributing to overall quality assurance.
• Offered personalised beverage recommendations, enhancing customer rapport.
• Maintained cleanliness of the café area whilst preparing orders.
• Cleaned and sanitised coffee and food preparation areas, maintaining impeccable hygiene standards.

As a hot food/sandwich counter server, I have

• Delivered prompt service despite high customer volumes, maintaining overall efficiency levels.
• Adhered to proper food handling procedures minimising risk of contamination.
• Ensured high standards of cleanliness by rigorously following health and safety regulations.
• Enhanced dining experience with friendly and attentive service.
• Packaged take-away orders correctly to avoid spills or damage.
• Kept up-to-date knowledge about menu items, enhancing ability to make recommendations when required.
• Collaborated well with team members, fostering a cooperative work environment.
• Maintained immaculate visual standards, organising food and rotating food items to maintain an appetising appearance.
• Verified optimal food storage conditions, maintaining accurate records of refrigerator and freezer temperatures to prevent spoilage.
• Practised strict portion control to ensure consistency in food service.

As kitchen porter, I have

• Worked under pressure during peak times without compromising on quality of work delivered.
• Kept a safe working environment by following all health and safety regulations.
• Promptly addressed spills or broken glassware to prevent accidents in the workplace.
• Completed deep cleaning tasks per the supervisor's instructions.
• Assisted chefs in food preparation for efficient meal service.
• Washed cutlery and crockery using industrial dishwashers and manual methods for pristine finish.
• Worked well in busy kitchen settings, coordinating and partnering with other staff to complete tasks efficiently.
• Followed established procedures for handling special cleaning solutions in order to protect self and others from harm.
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