Aimiee Thompson
Skelton,Cleveland
Summary
Customer-focused individual with genuine drive to assist and support others. Possesses excellent communication and problem-solving skills, combined with proactive approach to addressing customer needs. Committed to enhancing customer satisfaction and fostering long-term loyalty.
Overview
6
6
years of professional experience
Work history
Customer services
Stone house fish shop
Lingdsle, Cleveland
01.2016 - 08.2016
- Resolved complaints with effective problem-solving skills.
- Worked as part of a team, improving communication skills within the workplace.
- Followed health and safety regulations strictly; provided safe workplace environment.
- Monitored temperature controls with consistency, ensuring fresh product preservation.
- Handled deliveries from suppliers efficiently; reduced waiting time for restocking.
- Worked flexible hours to cover staff shortages during busy periods.
- Handled cash transactions accurately maintaining financial integrity.
- Ensured customer satisfaction by providing excellent service and product knowledge.
Pot washer
Jolly sailors
Whitby , Cleveland
01.2011 - 05.2016
- Improved efficiency in the kitchen by organising washed dishes for easy access.
- Achieved hygienic kitchen conditions with regular sanitisation procedures.
- Reduced breakages and loss through careful handling of delicate crockery and glassware.
- Worked collaboratively with the rest kitchen staff, fostering a positive working atmosphere.
- Ensured safe working environment by promptly cleaning spills and other hazards.
- Assisted in maintaining a well-ordered kitchen, resulting in increased productivity.
Education
GCSEs - Maths
Huntcliff Secondry school
Saltburn 09/2010 - 07/2015
GCSEs - English
Huntcliff secondry school
Saltburn-by-the-Sea, Redcar and Cleveland 09/2010 - 07/2015
GCSEs - Science
Huntcliff secondry school
Saltburn-by-the-Sea, Redcar and Cleveland 09/2010 - 07/2015
Skills
- Patience under pressure
- Time efficiency
- Calmness in crisis
- Polite demeanour
- Multitasking
- Cash handling
- Problem-solving
- Relationship Management
- Complaint resolution
About me
27 year old women with three children who enjoys caring for people and make other peoples life easier. I am dedicated person and have many skill in caring for people, I am currently looking at getting on the career ladder as I had my first child at the age of 17 and since then have been a stay at home wife and mother and would like to better myself and my own goals in life
Timeline
Customer services
Stone house fish shop
01.2016 - 08.2016
Pot washer
Jolly sailors
01.2011 - 05.2016
GCSEs - Maths
Huntcliff Secondry school
09/2010 - 07/2015
GCSEs - English
Huntcliff secondry school
09/2010 - 07/2015
GCSEs - Science
Huntcliff secondry school
09/2010 - 07/2015
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