Aimee Reeson
Kirkbymoorside
Summary
Versatile professional with strong expertise in IT skills, communication, problem solving, adaptability, and teamwork. Demonstrates a proven ability to navigate complex challenges and deliver effective solutions while fostering collaboration within diverse teams. Committed to leveraging technical knowledge and interpersonal strengths to drive organisational success and continuous improvement. I am eager to learn new skills and extend on my existing knowledge. I am enthusiastic and can work independently as well as in a team. I am a single mum to a 4 year old boy looking to build a future for him.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
Work history
Cleaner
RyeFresh
09.2024 - Current
- Achieved a sparkling finish for glass surfaces by using appropriate cleaning materials.
- Secured premises at end of shift, ensuring safety of all areas.
- Adhered strictly to company policies regarding correct use of chemicals, reducing potential health risks.
- Ensured customer satisfaction by addressing specific requests or concerns promptly.
- Maintained high standards of cleanliness and hygiene by thorough daily dusting and hoovering.
- Took on additional responsibilities during staff shortages demonstrating flexibility and commitment.
- Utilised eco-friendly products to maintain a safe, chemical-free environment.
- Worked quickly to complete cleaning within allotted timeframes.
Customer service assistant
Lidl
Pickering, North Yorkshire
06.2022 - 09.2024
- Prioritised tasks during busy periods for maximised productivity .
- Collaborated well within a team setting, fostering a positive working atmosphere .
- Offered helpful advice on product selection, leading to increased sales.
- Assisted in the training of new staff members, ensuring consistency in service delivery.
- Handled cash and card payments.
- Worked in a fast paced environment ensuring everything was in order.
- Maintained a clean and orderly checkout area, contributing to a pleasant store environment.
- Adapted quickly to changes in store layout or products range, minimising disruption to service delivery .
- Managed time efficiently during peak hours to limit customer waiting periods.
- Improved customer relations by managing customer complaints effectively.
Concierge
GLL
York
08.2018 - 08.2021
- Maximised customer engagement and satisfaction by delivering exceptional customer service.
- Conducting outgoing calls to secure prospective clients.
- Collaborated with colleagues to achieve sales goals.
- Operated tills to accurately process cash, card and cheque payments.
- Handled high volume calls to assist customers with enquiries.
- Ensured to follow health and safety policies to maintain a safe work place.
- Regularly cleaned to ensure a nice, clean environment to work in.
- Maintained a professional customer facing role.
Education
GCSEs -
Millthorpe School
09.2012 - 07.2017
York College
YorkGLL
08.2018 - 08.2019
Skills
- Good knowledge of IT skills
- Communication
- Problem solving
- Adaptability
- Teamwork
Affiliations
- Hikes
- Family days out
- Technology
Timeline
Cleaner
RyeFresh
09.2024 - Current
Customer service assistant
Lidl
06.2022 - 09.2024
Concierge
GLL
08.2018 - 08.2021
GLL
08.2018 - 08.2019
GCSEs -
Millthorpe School
09.2012 - 07.2017
York College
Similar Profiles
Eddie BeaumontEddie Beaumont
Retail Assistant at SparRetail Assistant at Spar
Arden Pashe Jr (AJ)Arden Pashe Jr (AJ)
Cleaner at Taylor JanitorialCleaner at Taylor Janitorial
Prajjwal GautamPrajjwal Gautam
Cleaner at CleanerCleaner at Cleaner
Gurwinder KaurGurwinder Kaur
Cleaner at Sunrise EnterprisesCleaner at Sunrise Enterprises
Perla EscobarPerla Escobar
Cleaner at J&r ConCleaner at J&r Con