Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Aimee Dean

Chester ,Cheshire

Summary

Proactive professional with experience in customer service and a solid academic foundation in Business, Accounting & Finance, and Health & Social Care. Capable of thriving in fast-paced environments and collaborating effectively within teams. Strong communication, analytical, and organisational skills enhance ability to contribute to team goals while continually developing new skills.

Overview

2
2
years of professional experience

Work History

Barista

Starbucks Coffee
Chester, Cheshire
10.2024 - Current

Worked as a Starbucks barista in busy, fast-paced environment, delivering high-quality customer service and creating welcoming atmosphere. Built strong relationships with regular customers by remembering preferences and engaging in genuine conversation, enhancing their overall experience in store.

Alongside customer service, I work closely with team to ensure the store runs smoothly, especially during busy periods. I’m confident supporting colleagues wherever needed, whether that’s on the till, making drinks, or keeping the store clean and well presented. I’ve developed strong communication and multitasking skills, and I’m able to stay calm and focused under pressure while maintaining high standards.

Overall, I consistently aim to go above and beyond expectations, showing a positive attitude, strong work ethic, and willingness to grow within my role.

Handled constructive feedback effectively, using it to improve performance. Maintained openness to learning and adapted quickly, making changes that enhanced both skills and customer experience.

Education

Certificate of Higher Education - Accounting and Finance

University of Chester
Chester
01-2024

A-Levels - Business Btec

Christleton High School
Chester, CHW
01-2022

A-Levels - Health and Social Care Btec

Christleton High School
Chester, CHW
01-2022

GCSEs - GCSE

Christleton High School
Chester, CHW
01-2020

Skills

  • Drink preparation
  • Beverage preparation and latte art
  • Food service and barista training
  • Cash handling
  • Order processing and till management
  • Order accuracy
  • Quality assurance
  • Health and safety compliance
  • Store presentation
  • Customer service
  • Customer engagement
  • Customer loyalty building and complaint handling
  • Sales promotion
  • Process improvement
  • Time management
  • Multitasking efficiency
  • Work under pressure
  • Team collaboration
  • Team player
  • Relationship building
  • Strong communication skills
  • Active listening
  • Feedback incorporation
  • Adaptable learner
  • Highly organised
  • Attention to detail and cleanliness standards adherence
  • Conflict resolution
  • Warm personality

Interests

I enjoy walking and dog walks, running, reading, learning new skills, and cooking These hobbies help me stay active, relaxed, and creative, while also supporting my personal growth and motivation to keep developing myself

Timeline

Barista

Starbucks Coffee
10.2024 - Current

Certificate of Higher Education - Accounting and Finance

University of Chester

A-Levels - Business Btec

Christleton High School

A-Levels - Health and Social Care Btec

Christleton High School

GCSEs - GCSE

Christleton High School
Aimee Dean