Summary
Overview
Work history
Education
Skills
Certification
References
Timeline
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Aimee Bryceland

Glasgow,South Lanarkshire

Summary

Dedicated professional with strong communication skills and a proven ability to collaborate effectively in team environments. Demonstrated expertise in problem-solving and prioritization, successfully managing complex workloads. Committed to delivering high-quality results in all tasks undertaken.

Overview

8
8
years of professional experience
1
1
Certification

Work history

Bar and restaurant supervisor

The Burnside Hotel
Glasgow, South Lanarkshire
07.2018 - Current
  • Supervised daily bar operations in a fast-paced environment, ensuring high standards of service, cleanliness and professionalism.
  • Led and trained staff members including onboarding new team members and delegating duties.
  • Dealt confidently with customer queries, complaints and conflict resolutions.
  • Handled cash transactions accurately, maintaining financial integrity of the establishment.


Sales assistant

Flair agency
Glasgow, Glasgow City
12.2017 - 01.2018
  • Assisting customers purchasing new fragrances and promoted new products.
  • Ensuring stock was replaced as and when required and worked as part of a team in each store to meet targets given.
  • Fostered a welcoming store environment by maintaining clean and well-organised displays.
  • Improved customer service by efficiently handling queries and complaints.

Education

Scottish Qualifications Certificate - High School

Cathkin High School
Cambuslang, South Lanarkshire
08/2012 - 06/2018

Higher National Diploma - Coaching and development of sport

Glasgow Clyde College
Glasgow
08/2018 - 05/2020

Skills

  • Excellent customer service
  • Multitasking in fast paced environments
  • Reliable and punctual
  • Strong work ethic
  • Adapting quickly to new software
  • Working well independently as well as part of a team

Certification

Alcohol License 2022.

First Aid 2023.

References

References available upon request.

Timeline

Bar and restaurant supervisor

The Burnside Hotel
07.2018 - Current

Sales assistant

Flair agency
12.2017 - 01.2018

Scottish Qualifications Certificate - High School

Cathkin High School
08/2012 - 06/2018

Higher National Diploma - Coaching and development of sport

Glasgow Clyde College
08/2018 - 05/2020
Aimee Bryceland