Aimee Becker
Glasgow
Summary
Motivated Graduate Student and Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Brings new ideas and perspectives to the table to contribute to organisational growth.
Overview
2
2
years of professional experience
1
1
Certification
Work History
University of Glasgow Student Ambassador
University of Glasgow
01.2024 - 07.2024
- Mentored students to increase satisfaction and help engage in campus life.
- Interacted with university and prospective students and parents during tours and student visit days, answering questions, and providing insight.
- Collaborated with other departments to promote student engagement.
- Led campus tours for prospective students.
- Used various social media platforms for media and blogger outreach.
Taproom Team Member
Pinthouse Pizza
01.2023 - 09.2023
- Maintained productive, efficient approach to all tasks.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
- Kept work areas clean, organised, and safe to promote efficiency and team safety.
Tennis Pro Shop Desk Attendant
Omni Barton Creek Resort and Spa
05.2022 - 12.2022
- Fielded phone calls, answered guest inquiries and provided information regarding club services.
- Contributed to pro shop needs by merchandising products and managing customer needs.
- Completed cashier and point of sale operations.
Cocktail Server
Little Woodrow’s
02.2022 - 05.2022
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Maintained customer satisfaction with timely table check-ins to assess beverage needs.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained clean and organised bar area.
Education
Master of Science - Sustainable Tourism And Global Challenges
University of Glasgow
Glasgow, Scotland12.2024
Bachelor of Science - Kinesiology And Health
University of Texas At Austin
Austin TX, USA12.2021
Study Abroad Student Exchange
Oxford Brookes University
Oxford, England2021
University of Texas At El Paso
El Paso Texas, USA2019
Skills
- Bilingual: English (Native) and Spanish (Advanced)
- Proficient in Microsoft Office applications
- Canva
- Sensitive to Diversity
- Reliability
- Teamwork and Collaboration
- Customer Service
- Complex Problem-Solving
Volunteer
Dumfries and Galloway Multicultural Association (DGMA)
Dumfries, Scotland
01/2021 - present
- Help run community events that support the local community and celebrate the different cultural backgrounds of refugees.
- Organise and restock charity shops items for clientele.
Wild Goose Festival
Dumfries, Scotland
10/2023
- Guided participants in arts and crafts and other educational activities in the info hub.
- Provided knowledge and awareness about Barnacle Geese and their cultural and environmental significance to the community in a fun and collaborative way.
Central Texas Food Bank
Austin, TX, USA
11/2020
- Sorted through food to ensure it was of quality and safe to eat.
- Created food packages to send out to individuals in need of food for the holidays.
Certification
CEP - Writing a Policy Brief
12/2023
- Completed course from the University of Glasgow College Employability Programme that certifies my skills in writing a policy brief.
Cicerone Certification Programme
06/2023
- license that certifies me as a knowledgeable beer seller.
360 Training - Learn to Serve
12/2022 - 12/2025
- Food handler training course as well as certifying license.
Timeline
University of Glasgow Student Ambassador
University of Glasgow
01.2024 - 07.2024
Taproom Team Member
Pinthouse Pizza
01.2023 - 09.2023
Tennis Pro Shop Desk Attendant
Omni Barton Creek Resort and Spa
05.2022 - 12.2022
Cocktail Server
Little Woodrow’s
02.2022 - 05.2022
CEP - Writing a Policy Brief
12/2023
- Completed course from the University of Glasgow College Employability Programme that certifies my skills in writing a policy brief.
Cicerone Certification Programme
06/2023
- license that certifies me as a knowledgeable beer seller.
360 Training - Learn to Serve
12/2022 - 12/2025
- Food handler training course as well as certifying license.
Master of Science - Sustainable Tourism And Global Challenges
University of Glasgow
Bachelor of Science - Kinesiology And Health
University of Texas At Austin
Study Abroad Student Exchange
Oxford Brookes University
University of Texas At El Paso
Similar Profiles
Louise ConveyLouise Convey
Reach Out Supervisor at University Of GlasgowReach Out Supervisor at University Of Glasgow
Lincoln BasseyLincoln Bassey
Student at University of GlasgowStudent at University of Glasgow
Lewis CurrieLewis Currie
WP Student Mentor at University Of GlasgowWP Student Mentor at University Of Glasgow