Ailidh moffat
Aith,Shetland Islands
Summary
Dedicated, friendly and reliable professional who demonstrates exceptional customer service skills, empathy towards customers, high levels of knowledge in till operating skills, cash handling and basic mathematics. Can maintain high standards of personal hygiene and can follow kitchen cleaning procedures to ensure a safe and organised work environment. A strong passion for baking and trying innovative recipes. Committed to delivering quality service while offering positive customer experiences, with a goal to develop skills and determination to learn new skills.
Overview
2
2
years of professional experience
1
1
Certification
Work history
Shop assistant
Eid Community Co-op
Aith, Shetland
04.2023 - 05.2025
- Maintained clean, appealing shop environment for comfortable shopping experience.
- Conducted price checks at request of customers for clear communication on cost.
- Managed stock levels on shop floor for continuous product availability.
- Greeted every customer warmly, promoting friendly atmosphere.
- Handled cash register efficiently, ensuring accurate transactions.
- Covered extra shifts and maintained flexible schedule to achieve store goals.
Catering assistant
Rachel Henderson Catering
Shetland
06.2025 - Current
- Set up dining areas for special events, improving the overall ambiance.
- Assisted in the preparation of buffet services, enhancing event experiences for clients.
- Collaborated with other team members for smooth catering operations during events.
- Maintained cleanliness of kitchen area to ensure health and safety regulations were met.
- Provided excellent customer service, ensuring guest satisfaction.
Education
Scottish Qualifications Certificate -
Aith Junior High School
Shetland 08.2012 - 05.2025
Scottish Qualifications Certificate -
Anderson High School
Shetland 06.2025 -
Skills
- Passion for baking and trying out new recipes
- Personal hygiene awareness
- Empathy towards customers
- Kitchen cleaning procedures
- Cash handling
- Customer Service
- Basic mathematics
Affiliations
- Baking
- Cycling
- Netball
- Cooking
- Gardening
Volunteering
- Helped out at local Sunday teas, preparing food and displaying items for sale 2016-Present
- Volunteered to help gather litter for Da Voar Redd Up 2015-2022
- Helped coach primary netball sessions at West Mainland Leisure Centre with an aim to increase skills and confidence of the children
Certification
- Completed a Leadership Skills Foundation course at qualification level of SCQF Level 5 in Community Sports Leadership
- Earned a DOFE Bronze award
Languages
English
Native
French
Beginner (A1)
Timeline
Catering assistant
Rachel Henderson Catering
06.2025 - Current
Scottish Qualifications Certificate -
Anderson High School
06.2025 -
Shop assistant
Eid Community Co-op
04.2023 - 05.2025
Scottish Qualifications Certificate -
Aith Junior High School
08.2012 - 05.2025
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