Aileen Banks
London,United Kingdom
Summary
Detail-oriented professional with expertise in office etiquette and fast typing speeds. Proficient in Microsoft Office Suite, file management, and telephone handling. Skilled in task coordination, spreadsheet creation, and customer service, with a solid foundation in financial reporting, data entry, and bookkeeping. Committed to enhancing organizational efficiency through a mature and professional approach.
Overview
24
24
years of professional experience
2
2
years of post-secondary education
Work history
Media Resources Assistant
Haverstock School
London, Middlesex
2006.06 - 2006.11
- Made 90% travel arrangements, ensuring optimal time management.
- Increased efficiency by handling 90% correspondence and organising files.
- Compiled data to generate 80% comprehensive reports.
- 100% Handled confidential information, maintaining discretion and integrity.
Sales assistant
Topshop
London, Middlesex
1982.06 - 1983.08
- 95% Facilitated smooth operations in till management, ensuring minimal waiting times for customers.
- 80% Supported customers in selecting products to enhance satisfaction.
- 85% Conducted inventory checks to maintain accurate stock levels.
Education
The Foundation Course - The CGLI Foundation
City and Guilds of London Institute
London, England 1984.03 - 1984.06
Clerical Course - Royal Society of Arts
Kingsway - Princeton College
London 1982.06 - 1983.04
Adult Literacy Entry 2 - Skills for Working Life [Arts and Media]
Westminster Kingsway College
London, England 2007.07 - 2008.07
Skills
- Empathy for clients
- Professional boundaries understanding
- Resilience in difficult situations
- Conflict Resolution
- Strategic planning
- Product knowledge
- Team Leadership
- Public speaking
- Communication skills
- Time efficiency
- Record keeping accuracy
- Health and Safety regulations
- Health and safety procedures
Affiliations
- My Hobbies are Listening to Music Swimming Walking and Dancing
Timeline
Adult Literacy Entry 2 - Skills for Working Life [Arts and Media]
Westminster Kingsway College
2007.07 - 2008.07
Media Resources Assistant
Haverstock School
2006.06 - 2006.11
The Foundation Course - The CGLI Foundation
City and Guilds of London Institute
1984.03 - 1984.06
Clerical Course - Royal Society of Arts
Kingsway - Princeton College
1982.06 - 1983.04
Sales assistant
Topshop
1982.06 - 1983.08