Aiden Wood
Gobowen,Shropshire
Summary
I am a hard working, passionate and motivated individual. Who is always willing to experience and learn new concepts and techniques which will help me develop my skills in order to apply them to future tasks so they are completed to the highest quality I can achieve. I am an employee with excellent team leader skills and great customer service experience.
Overview
5
5
years of professional experience
25
25
years of post-secondary education
Work History
Apprentice Manager
Aldi
Oswestry, Shropshire
01.2025 - Current
- Assisted customers in finding products, improving overall shopping experience.
- Trained new recruits on store procedures; ensured continuity in service delivery.
- Handled cash transactions, ensuring accurate till balance at the end of each shift.
- Executed merchandising plans according to seasonal trends; boosted product interest.
- Cashed up tills and counted takings to balance books at business close.
- Resolved complaints to achieve full customer satisfaction.
- Managed stock levels to maximise sales opportunities.
- Facilitated smooth store operations, performing daily opening and closing functions.
- Mentored staff on handling and resolving customer concerns.
- Delegated tasks to staff to meet daily service requirements.
- Approved customer refunds and exchanges upon close item inspection.
Store assistant
Stans Superstore
St Martins Shropshire
09.2019 - 01.2022
- Followed standard operating procedures strictly enforcing company policies and standards.
- Arranged displays attractively, driving impulse purchases.
- Increased sales through suggestive selling techniques.
- Improved product availability by effectively restocking shelves.
- Guided customers to locate products or alternative items.
- Updated product labelling and pricing to reflect discounts and offers.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
- Delivered personalised customer service with a smile to promote return custom.
- Promoted customer loyalty scheme at checkout.
- Designed visually pleasing in-store and window displays to increase footfall.
- Maintained high standards of food hygiene, securing customer trust.
Education
GCSEs - Maths
The Marches School
Oswestry, Shropshire 09.2014 - 05.2019
GCSEs - English Language
The Marches School
Oswestry, Shropshire 09.2014 - 05.2019
GCSEs - English Literature
The Marches School
Oswestry, Shropshire 09.2014 - 05.2019
GCSEs - Geography
The Marches School
Oswestry, Shropshire 09.2014 - 05.2019
GCSEs - Combined Science
The Marches School
Oswestry, Shropshire 09.2014 - 05.2019
BTEC Level 3 Extended Diploma - Business Studies
North Shropshire College
Oswestry, Shropshire 09.2019 - 05.2021
Skills
- Training and Development
- Outstanding customer service
- Target motivated
- Staff development
- Store supervision
- Team Leadership
- Visual merchandising
- Cash handling
- Shop floor management
- Product knowledge
- Cash management experience
Affiliations
- Running and organising my own DJ Events
- Hiking
- Music
Accomplishments
National Citizens Service 4 week Summer Program
Timeline
Apprentice Manager
Aldi
01.2025 - Current
Store assistant
Stans Superstore
09.2019 - 01.2022
BTEC Level 3 Extended Diploma - Business Studies
North Shropshire College
09.2019 - 05.2021
GCSEs - Maths
The Marches School
09.2014 - 05.2019
GCSEs - English Language
The Marches School
09.2014 - 05.2019
GCSEs - English Literature
The Marches School
09.2014 - 05.2019
GCSEs - Geography
The Marches School
09.2014 - 05.2019
GCSEs - Combined Science
The Marches School
09.2014 - 05.2019
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