AHMET HAKAN AKIN

• Facilitated conflict resolution between employees, fostering a harmonious work environment.
• Assisted in the recruitment process, including job posting, CV screening, interview scheduling, and candidate communication.
• Assisted in payroll administration for accurate and timely salary disbursement.
• Ensured fair treatment of all employees by implementing company policies diligently.
• Worked closely with production supervisors and department heads to resolve day-to-day personnel issues.

I worked on this online platform that connects students with advisors to support and assist students.

• Providing strategic coaching to students to equip them with the necessary skills and knowledge for future career success. For this, I benefited from the training provided by Doping Memory and the cognitive behavioural therapy training I had previously received.
• Provided career counselling, resulting in defined career paths.
• Offered psychological help, contributing to better mental health of students.
• Supervised students to develop solutions and set target goals.
• Listened to academic, emotional and social concerns and practised non-judgemental approach to students.
• Taught students important points to prepare for examinations and assessments.

• Monitored employee performance, identified areas for improvement.
• Conducted exit interviews, reduced staff turnover rate.
• Assisted in recruitment and onboarding process for new employees.
• Approved invoices and timesheets ahead of payment to avoid payroll errors.
• Communicated interview outcomes with internal and external candidates.
• Increased customer satisfaction by resolving issues.
• Completed customer orders with speed and accuracy.

Took an active role in all aspects of a family-run business, including kitchen operations, staff recruitment and dismissal, supply procurement, and customer service.

• Knowledgeable and experienced in the production of traditional Turkish bakery products.
• Responsible for organizing and managing daily staff shift schedules.
  Handled staff wage distribution.
• Acted as the first point of contact for customer requests and concerns, ensuring timely and effective resolution.
  Managed the procurement of necessary materials and ingredients when needed.
• Contributed to building a loyal customer base through strong communication skills and consistent, high-quality service.

• Worked in a hospital department designed to help non-residential patients adapt to daily life.
• Conducted visits at designated times to monitor the status of registered patients
• These experiences helped me develop an appropriate approach to individuals with special needs, deepen my understanding of them, learn effective solutions, and cultivate a more empathetic perspective.