Reliable and adaptable professional with strong ability to remain calm under pressure and handle challenging situations with tact and diplomacy. Possesses excellent communication and conflict resolution skills, ensuring safe and welcoming environment for all patrons. Ready to bring proactive and vigilant approach to any security role.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Door supervisor
First Perception
Surbiton, Kingston upon Thames
04.2023 - Current
Improved safety by conducting regular patrols of premises.
Conducted thorough bag and body searches for enhanced security.
Maintained order with effective crowd control techniques.
Used conflict resolution skills to diffuse tense situations.
Checked identification cards, ensuring only authorised persons gained entry.
Collaborated closely with team members for efficient operations.
Assisted in emergency evacuation drills, ensuring understanding amongst staff and visitors.
Provided first aid assistance when necessary, prioritising health and safety of all individuals present.
Managed queues effectively during busy periods, reducing waiting times and maintaining visitor satisfaction.
Kept detailed incident reports following any issues or disruptions on site.
Liaised efficiently with local law enforcement when required, supporting investigations or reporting incidents accurately.
Received training in fire safety procedures, enhancing preparedness in case of emergencies.
Learning support teacher
Esher High School
Esher, Surrey
01.2018 - Current
Fostered inclusive learning environment by accommodating individual student needs.
Ensured students' progress with bespoke learning strategies.
Assessed students' abilities and created appropriate curricula to match their needs.
Implemented behavioural management techniques for decreased classroom disruptions.
Improved student concentration through use of interactive teaching tools.
Coordinated additional support services for optimal student development.
Encouraged self-confidence in pupils by providing positive reinforcement and feedback.
Identified barriers to learning and adjusted teaching methods accordingly for improved results.
Facilitated social integration of students with special needs into mainstream classes via inclusive practices.
Supported emotional well-being of pupils through empathetic communication and counselling sessions.
Worked with individual students, providing personalised educational, behavioural and emotional support.
Assisted teachers with classroom activities, facilitating syllabus coverage.
Fostered skills and social abilities to enable development of learners.
Monitored progress and wrote reports on pupils receiving learning support.
Liaised with teaching professionals from different disciplines and crafted action plans for tutoring slow learners.
Stimulated and enhanced student confidence, manual skills, and coordination.
Education
GCSEs - GCSE8
ESHER HIGH
Esher, Surrey
09.1989 - 08.1993
Skills
Level 3 Childcare and Learning Development
Level 2 SIA Door Supervisor qualification
Level 3 First Aid at Work
Conflict management
Physical intervention techniques
Emergency response coordination
Radio communication
First aid training
Fire safety knowledge
Crowd control strategies
SIA licence holder
Entry denial decision-making
Security equipment use
Professional demeanour
Resilience under pressure
Threat identification aptitude
Eviction procedures familiarity
Crime prevention awareness
Health and safety compliance
Respect for diversity
Law enforcement liaison
Bag search procedures
Alcohol awareness
Health and Safety
Incident reporting
Event security
Conflict diffusion
Guest experiences
Affiliations
Adult Instructor in the Army Cadet Force
Accomplishments
Received a Praiseworthy Award for quick thinking and use of first aid skills to help save a life whilst at work.