Agilent ChemStation
Ahmed Albadran
Water Quality Analyst
Bracknell, Berkshire
Overview
16
16
years of professional experience
2
2
Languages
Work History
Water Quality Analyst
South East Water
Farnborough
12.2018 - Current
- Prepared samples and assisted laboratory personnel in performing qualitative and quantitative analysis using analytical instruments (HPLC, GC, GC-MS, LCMS), techniques (SPE, Liquid-Liquid Extraction) and methods.
- Operated and troubleshot equipment, instruments and associated software and routinely performed quality control on instrumentation to comply with established specifications.
- Prepared detailed scientific reports or presentations based on findings.
- Interpreted test data to determine whether contamination existed in accordance with environmental laws.
- Oversee instrumentation in the designated part by offering problem-solving and remedial action leveraging software and technology such as MS Office Suite, Openlab, Chemstation, Masshunter, and iLab from Agilent, and Chromeleon for GC-MS by Thermofisher (Windows and Linux operating systems).
In Store Development Executive
Blue Square Marketing
07.2016 - 12.2018
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data and budget factors.
- Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
- Developed recap reports to communicate competition trends, product introductions and new promotions.
- Communicated product information with confidence and educated consumers about company.
- Collaborated with senior sales officer to develop and discuss strategic sales opportunities, resulting in internal sales streamlining and opening new leads by 43%.
- Acted as face of brand at retail events and sampling opportunities at multiple locations.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Identified key high-traffic, consumer-centric locations and built rapport with prospective customers and vendors.
Retail Sales Representative
Canon
London
06.2016 - 12.2018
- Increased sales by offering advice on purchases and promoting additional products.
- Remained informed and updated on current promotions and sales, security protocols, exchange policies and payment policies.
- Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
- Drove sales on 40+ products, offered end-to-end solutions on an individual customer basis using consultative selling techniques, and generated 39% revenue.
- Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
Organic Chemistry Laboratory Assistant
Environment Agency-Gov UK
Exeter
11.2015 - 04.2016
- Maintained lab by calibrating equipment and cleaning surfaces and items used.
- Contributed to the design of the research for the validation and installation of three laboratory instruments.
- Efficiently organised and maintained equipment to keep laboratory productive and safe.
- Prepared lab for experiments using chemistry knowledge and instructional information.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Retail Salesman
Vodafone
Exeter
07.2014 - 11.2015
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Managed professional relationships with 300+ accounts to drive sales growth aligned with strategic plan.
- Completed paperwork, recognising discrepancies and promptly addressing for resolution.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Used Microsoft Word and other software tools to create documents and other communications.
- Maintained, updated and visited the top 40 accounts to strengthen customer loyalty and drive cross-selling opportunities.
Customer Service Cashier
B&Q
Exeter
08.2006 - 08.2011
- Monitored self-checkout systems and provided help in resolving complex problems.
- Maintained awareness of surroundings and secured cash to minimise loss potential.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Education
Master of Science - Toxicology
Kingston University London
Kingston Upon Thames 04.2001 -
Bachelor of Science - Forensic Science And Investigative Techniques
Kingston University London
Kingston Upon ThamesTimeline
Water Quality Analyst
South East Water
12.2018 - Current
In Store Development Executive
Blue Square Marketing
07.2016 - 12.2018
Retail Sales Representative
Canon
06.2016 - 12.2018
Organic Chemistry Laboratory Assistant
Environment Agency-Gov UK
11.2015 - 04.2016
Retail Salesman
Vodafone
07.2014 - 11.2015
Customer Service Cashier
B&Q
08.2006 - 08.2011
Master of Science - Toxicology
Kingston University London
04.2001 -
Bachelor of Science - Forensic Science And Investigative Techniques
Kingston University London
Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Summary
Performance-oriented Scientific Analyst working with GC, HPLC, GC-MS and LC-MS instruments and background in sales offering exceptional record of achievement over 10+ year career.
Tenacious professional with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Skills
Spectroscopy
undefinedSoftware
Agilent MassHunter
Microsoft Office (Word, Excel, PowerPoint etc)
Thermo Scientific™ Chromeleon™ CDS
Interests
Water Sports
Snow Sports
Socialising
Self Improvement
Similar Profiles
Melinda SedgwickMelinda Sedgwick
Senior Business Analyst /Senior Salesforce Consultant at South East WaterSenior Business Analyst /Senior Salesforce Consultant at South East Water
Megan McLachlanMegan McLachlan
Pressure Sewer Connections Lead at South east WaterPressure Sewer Connections Lead at South east Water
David KeechererDavid Keecherer
Sewer Network Operations & Maintenance Technician at South East WaterSewer Network Operations & Maintenance Technician at South East Water