Summary
Work history
Education
Skills
Languages
Timeline
pwb
Ahmad Javady

Ahmad Javady

London,England

Summary

Resourceful employee with outstanding knowledge to develop and maintain a healthy customer pipeline. Consistently works to attract new business opportunities. Creative and collaborative mindset. Looking to improve myself and develop my skills. I enjoy developing relationships with repeat customers and ensuring a professional behavior and attitude. What makes me special is my relentless commitment even when I don't have experience in the field, my passion for lengthening my skill set and my friendly can-do attitude.

Work history

Delivery Driver

Evri
London, England
09 2024 - 09 2024
  • Interpreted maps effectively, following written and verbal directions as required to navigate optimal delivery routes.
  • Reported delivery goods and document errors to management, enabling prompt resolution.
  • Safely loaded and unloaded packages with zero material damage.

Customer Team Member

Asda
London, England
11 2023 - 12 2023
  • Verified shoppers' ID when selling age-restricted products.
  • Maintained up-to-date knowledge of store offerings to provide accurate information to customers queries.
  • Managed high-volume customer enquiries across various channels, delivering helpful, timely and professional service.
  • Supported smooth workflow by helping staff across multiple store areas.
  • Performed cashier duties, including balancing and end-of-day banking.
  • Resolved complaints by ensuring appropriate and timely compensation, boosting customer satisfaction levels.

Customer Team Member

Co-op Gas Station
London, England
06 2023 - 11 2023
  • Offered professional, efficient point-of-sale service to minimise queuing time and maximise customer satisfaction.
  • Resolved customer issues efficiently, seeking support from supervisor when necessary.
  • Assisted customers on shop floor, locating items and taking payments.
  • Supported smooth workflow by helping staff across multiple store areas.
  • Maintained up-to-date knowledge of store offerings to provide accurate information to customers queries.
  • Restocked shelves, facing up products, checking dates and verifying prices.
  • Verified shoppers' ID when selling age-restricted products.

Education

Bachelor's - Game Development

Academy of Contemporary Music
09/2022 -

A-Level - Information Technology(IT)

Norwood School
09/2020 - 06/2022

Skills

  • Stock management
  • Exceptional customer service
  • Team player
  • Dedicated work ethic
  • Certificate of Basic CPR
  • Knowledge of using a Medikit bag
  • Knowledge of C#
  • Customer-focused
  • Communication skills
  • Leadership
  • Fast Learner

Languages

English
Native
Persian
Fluent
Japanese
Elementary

Timeline

Delivery Driver

Evri
09 2024 - 09 2024

Customer Team Member

Asda
11 2023 - 12 2023

Customer Team Member

Co-op Gas Station
06 2023 - 11 2023

Bachelor's - Game Development

Academy of Contemporary Music
09/2022 -

A-Level - Information Technology(IT)

Norwood School
09/2020 - 06/2022

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Ahmad Javady