Ahlam AOUSS
Bolton
Summary
Dependable Sales Assistant offering outstanding levels of service through helpful, effective communication. Bringing a can-do attitude to all tasks, ensuring jobs are completed accurately and efficiently for continued customer and management satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
4
4
Languages
Work History
Sales assistant
The view hotel Agadir
04.2021 - 08.2023
- Maintained reception and waiting areas to ensure a clean, safe environment for staff and guests.
- Achieved 5-star reviews by delivering outstanding customer service.
- Scheduled and made reservations for guests using hotel and management software.
- Assisted staff with administrative duties during peak schedules.
- Greeted guests and facilitated check-in and check-out procedures.
Sales assistant
Zara
Agadir, Morocco
06.2017 - 04.2020
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Collaborated with sales managers to meet target quotas.
Education
Bachelor's degree - Organisations Management
FSJES
Master's degree - Strategy and International Management
ENCG Settat
Doctor of Philosophy - Marketing
ENCG Agadir
Master's degree - Logistics and Supply Chain Management
University of Bolton
Skills
Strong communicationundefined
Certification
Injaz Al-Arab certificate
Timeline
Sales assistant
The view hotel Agadir
04.2021 - 08.2023
Sales assistant
Zara
06.2017 - 04.2020
Bachelor's degree - Organisations Management
FSJES
Master's degree - Strategy and International Management
ENCG Settat
Doctor of Philosophy - Marketing
ENCG Agadir
Master's degree - Logistics and Supply Chain Management
University of Bolton
Injaz Al-Arab certificate
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