Agnieszka PLEWA
SUTTON,Surrey
Summary
Public Service Interpreter experienced in facilitating effective communication across language barriers in sensitive environments. Built trust with clients through professionalism and confidentiality, enhancing access to essential services. Coordinator with a proven track record in fast-paced environments, delivering positive client experiences through strong communication and relationship-building skills.
Overview
2
2
Languages
11
11
years of professional experience
Work History
Public Service Interpreter
ONCALL
London
08.2025 - 07.2026
- Accurately interpreted spoken and written conversations between different languages for clients.
- Interpreted conference calls and other workplace communications in real-time to help individuals convey messages quickly.
- Translated conversations and documents between two parties in professional situations.
- Collaborated with social services to provide interpretation for vulnerable individuals, facilitating access to essential support.
- Maintained strict confidentiality and professionalism in sensitive settings, earning trust from clients and agencies.
Booking Coordinator
ONCALL
London
08.2017 - 07.2026
- Coordinated interpreting bookings for NHS trusts, social services, and private clients.
Handled high-volume booking requests within a fast-paced 24/7 environment.
Managed urgent last-minute bookings while maintaining continuity of service delivery.
Liaised with healthcare professionals, social services teams, and interpreters.
Processed bookings accurately, meeting client requirements and service quality standards.
Maintained careful attention to detail with sensitive, confidential information.
Booking Coordinator
Pearl Linguistics
London
02.2016 - 03.2017
- as above
Special Events Planner/coordinator
Floating Boater
London
03.2015 - 12.2015
- Planned, organised and executed boat charter events.
- Supervised event happenings and intervened quickly to resolve problems.
- Handled administrative requirements for events to manage contracts, payments and records.
Education
Master of Arts - BILINGUAL Translation - English - Polish
University of Westminster
London01-2003
Bachelor of Arts - Business English
University of Silesia
Katowice01-1998
Skills
- Public service interpreting
- English-Polish translation
- Medical and legal terminology
- Cross-cultural communication
- Client relationship building
- Customer Service
- Multitasking skills
- Cultural sensitivity
Languages
English
Proficient
C2
Polish
Proficient
C2
Timeline
Public Service Interpreter
ONCALL
08.2025 - 07.2026
Booking Coordinator
ONCALL
08.2017 - 07.2026
Booking Coordinator
Pearl Linguistics
02.2016 - 03.2017
Special Events Planner/coordinator
Floating Boater
03.2015 - 12.2015
Master of Arts - BILINGUAL Translation - English - Polish
University of Westminster
Bachelor of Arts - Business English
University of Silesia