RISLENE OUKILI
Batters,City of London
Summary
Experienced interpreter with a focus on cross-cultural communication, proficient in both French and English. Demonstrates strong skills in telephonic and video conference interpretation, ensuring clarity and accuracy in diverse settings. Background in public speaking and diplomatic communication, with a commitment to impartiality and customer service excellence. Aims to enhance simultaneous interpretation skills and cultural understanding on a global scale.
Overview
10
10
years of professional experience
Work history
Freelance Interpreter, Translator & Film Assistant
HOYO FILMS
London
11.2024 - 01.2026
- Assisted a journalist in broadcasting a documentary on major broadcasters such as the BBC and ESPN
- Translated between filmed individuals and the production team to facilitate communication and negotiations
- Supported the documentary's production process through research and logistical assistance
English-French Technical Service Advisor
TESLA
Paris
02.2024 - 07.2025
- Provided technical support to Tesla clients, addressing vehicle-related issues and ensuring effective solutions
- Delivered clear and professional guidance to customers in both English and French
English Teacher
Completude
Remote in France
04.2023 - 03.2025
- Provided personalized English lessons to students of various ages and skill levels
- Developed tailored lesson plans to improve students' grammar, vocabulary, and conversational skills
- Assessed student progress and adapted teaching methods to meet individual learning needs
Translator
DA Languages
Manchester - London
07.2023 - 02.2024
- Provided accurate English-French translations for various clients
- Ensured clear communication between parties by interpreting during meetings, appointments, and phone calls
- Maintained confidentiality and cultural sensitivity to deliver effective language support and adapted language and tone based on the context and audience to ensure message clarity
French-English Customer Service Advisor
VENTRICA (JIMMY CHOO)
Southend-on-Sea, Essex
11.2018 - 07.2023
- Managed live chat, inbound, and outbound calls to support customer inquiries
- Communicated directly with head office teams to resolve escalated concerns
- Coordinated product returns with couriers such as DHL, FedEx, and UPS
Luxury Sales Assistant
Elite Associates
London
01.2016 - 12.2018
Education
Bachelor of Science - Film TV Media Production
University of Greenwich
London 10/2015 - 04/2018
Master of Arts - Journalism Broadcast
University of Westminster
London, England 09/2025 -
Skills
- Communication Skills
- Adaptability
- Patience and tolerance
- Note-Taking proficiency
- Public speaking confidence
- Effective co-working
- Telephonic interpretation
- Efficient research techniques
- Mental agility
- Knowledge of international protocol
- Fluency in multiple languages
- Video conference interpretation
- Target audience adaptation
- Excellent listening
- Adaptability to various contexts
- Cross-Cultural communication practices
- Video remote interpreting
- Excellent customer care
- Outstanding communicator
- Court hearings
- Impartiality
- Remote interpreting
- Native French and English speaker
- Motivated
- Simultaneous interpretation
- English to French interpretation
- Accurate note-taking
- Accurate translations
- Telephone interpreting
- Written and verbal communication
- Cultural understanding
- Public service interpreting
- Diplomatic communication
Languages
English
French
Spanish
Arabic
Personal Information
Title: Interpreter/Translator
References
- Jamie Roberts, Journalist/Filmmaker, jamie@hoyofilms.co.uk, +33684941568
- Artem Panthouk, Manager at TESLA Head Office, apantchouk@tesla.com
Timeline
Freelance Interpreter, Translator & Film Assistant
HOYO FILMS
11.2024 - 01.2026
English-French Technical Service Advisor
TESLA
02.2024 - 07.2025
Translator
DA Languages
07.2023 - 02.2024
English Teacher
Completude
04.2023 - 03.2025
French-English Customer Service Advisor
VENTRICA (JIMMY CHOO)
11.2018 - 07.2023
Luxury Sales Assistant
Elite Associates
01.2016 - 12.2018
Bachelor of Science - Film TV Media Production
University of Greenwich
10/2015 - 04/2018
Master of Arts - Journalism Broadcast
University of Westminster
09/2025 -