AGNES MULRAINE-SIMKIN
London,ENG
Summary
I am a proven leader and efficient multitasker. I excel in organisational and management roles as shown by my efficiency at the Albrighton Community Fridge. I have a strong passion for volunteering and helping those less fortunate, a passion I wish to pursue in my career. I have demonstrated strong motivational leadership and organizational skills, significantly improving volunteer training and customer service.
Overview
4
4
years of professional experience
Work History
Fridge Coordinator
Albrighton Community Fridge
06.2021 - Current
- The organisation serves as a foodbank for those in poverty across South London
- Carried out admin tasks, managing reception. Kept data logs for deliveries, volunteer information and scheduling.
- Improved volunteer productivity with regular communication and encouragement, creating an inclusive and positive work environment.
- Organised volunteer work to ensure smooth running of day to day tasks.
Waiter
Pizza Express Restaurant
06.2021 - 09.2021
- Maintained strong customer service skills while working peak hours covering multiple tables as well as take away orders.
- Maintained a clean and organized restaurant floor dealing with scheduling and bookings.
Volunteer
Silver Surfers Partnership With Link Age Southwark
09.2020 - 07.2021
- Programme assisted the elderly with technological issues. Involved directly with clients assisting with their needs, creating relationships with clients.
- Involvement with an elderly pen pal scheme to tackle loneliness amongst the elderly.
Volunteer
Albrighton Community Centre
04.2020 - 08.2020
- Managed a group of 10-15 volunteers and coordinated volunteer drivers to deliver food parcels to vulnerable people shielding during COVID.
- Trained and oversaw new volunteers, ensuring tasks were carried out efficiently and making sure volunteers felt supported.
- Maintained a positive work environment and high morale despite low resources and demanding work loads.
Education
Bachelor of Social Science - Politics And International Relations
University of Manchester
Manchester, United Kingdom07.2024
Secondary School -
James Allen's Girls' School
London, United Kingdom07.2021
Skills
- Customer Service
- Data Entry
- Work Planning and Prioritization
- Relationship Building
- Point of Contact
- Multitasking and Organization
- Staff Development and Training
- Motivational Leadership
Timeline
Fridge Coordinator
Albrighton Community Fridge
06.2021 - Current
Waiter
Pizza Express Restaurant
06.2021 - 09.2021
Volunteer
Silver Surfers Partnership With Link Age Southwark
09.2020 - 07.2021
Volunteer
Albrighton Community Centre
04.2020 - 08.2020
Bachelor of Social Science - Politics And International Relations
University of Manchester
Secondary School -
James Allen's Girls' School
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