Hardworking and committed to supporting a fast-paced and dynamic workflows. Communicate proactively to resolve any issues that come up and have an exceptional eye for detail alongside strong organisational skills.
Overview
6
6
years of post-secondary education
Work history
Concierge Officer
EFI Group (Fashion Retail Academy and London College of Beauty Therapy)
London
2025.05 - Current
Currently work at EFI Group (Fashion Retail Academy and London College of Beauty Therapy) as a member of the Concierge team. Current duties consist of, but not limited to, the following:
Being the first point of contact for staff/students and visitors, providing them with information and answering queries
Maintaining accurate logs of visitor entries for security purposes
Assisting with administrative tasks, improving overall functionality of the office having made report sheets and additional information booklets and updating contact information sheet as things change
Managing all phone calls and emails, resulting in effective communication flow on a day to day basis between all relevant departments.
Education
Masters in Illustration - Realistic
Academy of Art University
San Francisco
2024.02 - 2025.12
Bachelor of Arts with Honours - Russian with Spanish and Distinction in Spoken Russian
University of Exeter
Exeter, Devon
2019.09 - 2023.07
A-Level - History, Politics, Spanish
Heathfield School
07.2019
GCSE - Art and Design, Biology, Chemistry, English Language, English Literature, History, Mathematics, Physics, Religious Studies, Spanish
Heathfield School
07.2017
Skills
Adobe Photoshop
Customer service
Administrative support
Communication management
Team collaboration
Attention to detail
Languages
English
Native
Spanish
Upper intermediate
Russian
Native
Affiliations
Art
Sport
Timeline
Concierge Officer
EFI Group (Fashion Retail Academy and London College of Beauty Therapy)
2025.05 - Current
Masters in Illustration - Realistic
Academy of Art University
2024.02 - 2025.12
Bachelor of Arts with Honours - Russian with Spanish and Distinction in Spoken Russian
University of Exeter
2019.09 - 2023.07
A-Level - History, Politics, Spanish
Heathfield School
GCSE - Art and Design, Biology, Chemistry, English Language, English Literature, History, Mathematics, Physics, Religious Studies, Spanish
Concierge, Operations Support and Front Line Service Advisor at Disney Parks, Experiences and ProductsConcierge, Operations Support and Front Line Service Advisor at Disney Parks, Experiences and Products