Agata Carroll
Birmingham,West midlands
Summary
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
18
18
years of professional experience
Work history
Cook & serve Supervisor
CityServe Birmingham City Council
Birmingham, West Midlands
2012.01 - Current
- Ensured freshness and quality of ingredients, maintaining culinary standards.
- Maintained cleanliness in work areas, upholding high sanitation standards consistently.
- Monitored inventory levels, reducing waste through strategic meal planning.
- Maintained hygiene standards in the kitchen area, ensuring food safety regulations compliance.
- Prepared and cooked dishes with accuracy and efficiency for well-timed food service.
General assistant
CityServe Birmingham City Council
Birmingham, West Midlands
2017.05 - 2021.01
- Maintained a clean, organised workspace to ensure smooth daily operations.
- Provided top-quality customer service, resulting in high levels of customer satisfaction.
- Carried out day-day-day support duties accurately and efficiently.
Hospitality team member
Sodexo
Birmingham, West Midlands
2015.09 - 2017.03
- Served meals professionally, enhancing overall dining experience.
- Created warm, friendly atmosphere through positive guest interactions.
- Served food and beverages, going the extra mile to deliver personalised customer service.
- Understood and adhered to food safety and hygiene regulations.
Warehouse worker
WHSmith
Birmingham, West Midlands
2008.07 - 2015.07
- Unloaded deliveries, promptly sorting items into appropriate storage areas.
- Coordinated with team members for effective task completion.
- Loaded lorries to expedite delivery schedules.
- Packed orders accurately to prevent damages during transit.
- Completed daily checklists to maintain warehouse cleanliness standards.
- Checked incoming shipments, verifying accuracy against invoices or orders.
Education
GCSEs - Food technology
Technical Institute in Poland
Kwidzyn Poland 09/1997 - 08/2002
Skills
- Patience and perseverance
- Teamwork
- Leadership competence
- Health and Safety Compliance
- Communication skills
Languages
Polish
Native
English
Fluent
Timeline
General assistant
CityServe Birmingham City Council
2017.05 - 2021.01
Hospitality team member
Sodexo
2015.09 - 2017.03
Cook & serve Supervisor
CityServe Birmingham City Council
2012.01 - Current
Warehouse worker
WHSmith
2008.07 - 2015.07
GCSEs - Food technology
Technical Institute in Poland
09/1997 - 08/2002