Summary
Overview
Work history
Education
Skills
Interests
Languages
Timeline
Receptionist

AFOLABI GRACE

West Wickham

Summary

Knowledgeable care worker with experience in providing tailored support to help service users increase independence and quality of life. Dedicated and motivated individual with a strong knowledge of safeguarding principles to protect service users and staff from risk.

Caring and compassionate social care professional, committed to offering first-class, individualised support to service users. Skilled at adapting communication styles to build two-way conversations with clients. Designs comprehensive support packages to meet unique service user needs.

Enthusiastic individual dedicated to delivering compassion, and accessible support. Strong relationship-building skills and emotional intelligence. History of achieving positive results in collaboration with multidisciplinary teams.

Overview

2
2
years of professional experience
9
9
years of post-secondary education

Work history

Receptionist

Josoemag Services Ltd, Kings College Hospital, University College London Hospital
01.2022 - 07.2023
  • Reduced waiting times through effective time and resource management.
  • Kept reception area clean and neat to give visitors positive impression of the company.
  • Answered and helped resolve enquiries from clients, vendors and general public.
  • Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
  • Offered knowledgeable, friendly support to in-office guests.
  • Collected and distributed incoming mail, employing strict confidentiality throughout.
  • Monitored building security, updated logs and issued visitor badges.

Care support worker

Peace House Home
Ilorin, Nigeria
01.2021 - 11.2021
  • Successfully empowered individuals to pursue hobbies and leisure activities, such as shopping and creative activities.
  • Offered clinical support from wound care to medication administration.
  • Empowered individuals to pursue hobbies and leisure activities such as shopping and creative activities.
  • Worked in close partnership with families, friends and carers to improve care plan effectiveness.
  • Monitored physical and emotional wellbeing of individuals, reporting changes to care managers.
  • Met needs of clients with learning difficulties and handled challenging behaviours.
  • Maintained high levels of patient morale, providing guidance and encouragement through physical and emotional support.
  • Documented accurate and updated caseload records and reports to streamline process.
  • Monitored patient symptoms and progress to boost health outcomes.

Education

NCFE CACHE Level 2 Certificate - Mental Health

SMAT CONSULTING SERVICES
London, United Kingdom
09.2023 - 11.2023

TQUK Level 2 Certificate - Dementia Care (RQF)

SMAT CONSULTING SERVICES
London, United Kingdom
09.2023 - 11.2023

NCFE CACHE Level 2 Certificate - Nutrition and Health

SMAT CONSULTING SERVICES
London, United Kingdom
09.2023 - 11.2023

NCFE CACHE Level 2 Certificate - Care and Management of Diabetes

SMAT CONSULTING SERVICES
London, United Kingdom
09.2023 - 11.2023

TRCN -

Teachers Registration Council Of Nigeria
2021

National certificate in Education - Agriculture Education

Kwara State College of Education
Nigeria
03.2012 - 04.2014

WASSEC -

Hawawu Memorial College
Ilorin, Nigeria
01.2004 - 05.2010

Skills

  • I have a good communication skill and an excellent customer service
  • I have passion for delivering excellent administrative support
  • Interpersonal communications

Interests

INTEREST & HOBBIES , Computing, Solving Problems, Reading and Making Friends

Languages

English
Fluent

Timeline

NCFE CACHE Level 2 Certificate - Mental Health

SMAT CONSULTING SERVICES
09.2023 - 11.2023

TQUK Level 2 Certificate - Dementia Care (RQF)

SMAT CONSULTING SERVICES
09.2023 - 11.2023

NCFE CACHE Level 2 Certificate - Nutrition and Health

SMAT CONSULTING SERVICES
09.2023 - 11.2023

NCFE CACHE Level 2 Certificate - Care and Management of Diabetes

SMAT CONSULTING SERVICES
09.2023 - 11.2023

Receptionist

Josoemag Services Ltd, Kings College Hospital, University College London Hospital
01.2022 - 07.2023

Care support worker

Peace House Home
01.2021 - 11.2021

National certificate in Education - Agriculture Education

Kwara State College of Education
03.2012 - 04.2014

WASSEC -

Hawawu Memorial College
01.2004 - 05.2010

TRCN -

Teachers Registration Council Of Nigeria
AFOLABI GRACE