Adwoa Twumwaa Abankwa
Sidcup,UK
Summary
Detail-oriented operations professional with over a decade of experience in banking processes, internal controls, and data quality assurance. Skilled in managing documentation workflows, collaborating with internal teams, and supporting continuous improvement. Seeking entry-level or junior operations analyst roles in the UK to build on recent London-based financial services experience.
Overview
10
10
years of professional experience
2026
2026
years of post-secondary education
Work history
Customer Due Diligence Analyst
Unity Link Financial Services
London
09.2024 - 07.2025
- Conducted regulatory checks including identity verification and source of funds assessment.
- Ensured data integrity and reduced duplication across internal customer records.
- Maintained audit logs for KYC decisions and compliance action points.
Cash Management Services Lead
Prudential Bank Ltd
Ghana
10.2017 - 04.2022
- Oversaw onboarding and back-office operations for institutional accounts.
- Collaborated with compliance and IT teams to streamline approval workflows.
- Conducted internal reviews on process failures and contributed to solutions.
Branch Manager – Large Branch
Prudential Bank Ltd
Ghana
03.2015 - 10.2017
- Managed daily branch operations, balancing customer service and internal reporting.
- Enhanced documentation trails and supervised data entry and transaction accuracy.
Education
ICA Certificate - KYC/CDD
International Compliance Association
United KingdomMBA - Human Resource Management
University of Ghana
GhanaBachelor of Arts - Political Science with Theatre Arts
University of Ghana
GhanaSkills
- Process design and documentation
- Data validation and internal controls
- Customer onboarding operations
- Cross-functional collaboration
- Audit and risk process support
- Core banking platforms (Flexcube)
Custom
Eligible to work in the UK without sponsorship. Currently based in London and available immediately.
Affiliations
- Reading, Cooking, Beading, Travelling, Listening to music
Timeline
Customer Due Diligence Analyst
Unity Link Financial Services
09.2024 - 07.2025
Cash Management Services Lead
Prudential Bank Ltd
10.2017 - 04.2022
Branch Manager – Large Branch
Prudential Bank Ltd
03.2015 - 10.2017
ICA Certificate - KYC/CDD
International Compliance Association
MBA - Human Resource Management
University of Ghana
Bachelor of Arts - Political Science with Theatre Arts
University of Ghana
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