Summary
Overview
Work history
Education
Skills
Custom
Affiliations
Timeline
Generic

Adwoa Twumwaa Abankwa

Sidcup,UK

Summary

Detail-oriented operations professional with over a decade of experience in banking processes, internal controls, and data quality assurance. Skilled in managing documentation workflows, collaborating with internal teams, and supporting continuous improvement. Seeking entry-level or junior operations analyst roles in the UK to build on recent London-based financial services experience.

Overview

10
10
years of professional experience
2026
2026
years of post-secondary education

Work history

Customer Due Diligence Analyst

Unity Link Financial Services
London
09.2024 - 07.2025
  • Conducted regulatory checks including identity verification and source of funds assessment.
  • Ensured data integrity and reduced duplication across internal customer records.
  • Maintained audit logs for KYC decisions and compliance action points.

Cash Management Services Lead

Prudential Bank Ltd
Ghana
10.2017 - 04.2022
  • Oversaw onboarding and back-office operations for institutional accounts.
  • Collaborated with compliance and IT teams to streamline approval workflows.
  • Conducted internal reviews on process failures and contributed to solutions.

Branch Manager – Large Branch

Prudential Bank Ltd
Ghana
03.2015 - 10.2017
  • Managed daily branch operations, balancing customer service and internal reporting.
  • Enhanced documentation trails and supervised data entry and transaction accuracy.

Education

ICA Certificate - KYC/CDD

International Compliance Association
United Kingdom

MBA - Human Resource Management

University of Ghana
Ghana

Bachelor of Arts - Political Science with Theatre Arts

University of Ghana
Ghana

Skills

  • Process design and documentation
  • Data validation and internal controls
  • Customer onboarding operations
  • Cross-functional collaboration
  • Audit and risk process support
  • Core banking platforms (Flexcube)

Custom

Eligible to work in the UK without sponsorship. Currently based in London and available immediately.

Affiliations

  • Reading, Cooking, Beading, Travelling, Listening to music

Timeline

Customer Due Diligence Analyst

Unity Link Financial Services
09.2024 - 07.2025

Cash Management Services Lead

Prudential Bank Ltd
10.2017 - 04.2022

Branch Manager – Large Branch

Prudential Bank Ltd
03.2015 - 10.2017

ICA Certificate - KYC/CDD

International Compliance Association

MBA - Human Resource Management

University of Ghana

Bachelor of Arts - Political Science with Theatre Arts

University of Ghana
Adwoa Twumwaa Abankwa