Highly motivated and results-oriented Data Analyst with over 4 years’ experience in healthcare data analysis using Excel, Power BI, and SQL. Proven ability to identify trends, generate insightful reports, and translate complex data into actionable recommendations. Passionate about improving healthcare access and efficiency through data-driven decision making.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Data Entry Clerk
National Health Insurance Authority
11.2018 - 09.2022
Utilized SQL to extract and clean claims data, improving data accuracy by 20%
Developed interactive Power BI dashboards to visualize key performance indicators (KPIs) for healthcare utilization and cost analysis, leading to a 15% reduction in unnecessary referrals identified by regional managers
Conducted in-depth analysis of member enrolment trends, identifying a previously unknown demographic with low enrolment rates
This insight informed a targeted outreach campaign that increased enrolment by 10% in that demographic within 6 months
Created automated reports in Excel to streamline data analysis for regional teams, saving them an estimated 20 hours per month
Collaborated with stakeholders across the Authority to translate data findings into actionable recommendations for improved program design and resource allocation.
CLAIMS OFFICER
Kumawu Government Polyclinic
09.2017 - 08.2018
Leveraged communication skills to collaborate effectively with physicians, ensuring accurate diagnoses and procedures were documented on claim forms, leading to a reduction in claim rejections by 15%
Demonstrated problem-solving skills by identifying missing information and authorizations on claims, proactively resolving issues before submission and minimizing claim processing delays
Employed attention to detail to ensure all claims were completed by the authorized date, contributing to consistent and timely claim submissions for efficient revenue collection
Maintained clear and up-to-date billing records for insurance companies, enabling transparent and accurate claim tracking
Utilized follow-up skills to persistently address unpaid and/or queried claims, ensuring prompt reimbursements and maximizing revenue recovery.
Education
MSC ACCOUNTING AND FINANCE -
DE MONTFORT UNIVERSITY
11.2022
BSC BUSINESS ADMINISTRATION -
UNIVERSITY OF EDUCATION
07.2017
Skills
Microsoft Excel (PivotTables, Power Query, VLOOKUP)