Shahzaib Akhtar
Data Analyst
Stoke-On-Trent
Summary
A highly motivated Data Analytics and Mathematics professional with strong problem-solving abilities and extensive experience in education and IT operations. Proven track record of improving efficiency through data management and teaching mathematics at various levels. Seeking to leverage analytical skills in a dynamic role.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work History
IT Analyst and Data Entry Operator
Golden Stoke Limited
Stock On Trent
09.2023 - Current
- Maintained and troubleshot the store's computer system, reducing system downtime by 20%
- Updated software and provided IT support to staff, resolving over 95% of issues on first contact, enhancing team productivity
- Entered and verified data from source documents with a 99% accuracy rate, ensuring consistency and integrity in databases
- Assisted in streamlining data entry processes, increasing operational efficiency by 15% through process automation and improved workflows.
- Promoted collaboration among IT team members, facilitating knowledge sharing and skill development opportunities.
- Troubleshot critical incidents involving network outages or security breaches, swiftly implementing remediation plans to minimize impact on operations.
Math Lecturer
Professors Academy Lahore, Pakistan
Lahore
01.2021 - 03.2023
- Delivered lectures to Level 4 students, resulting in an average 15% improvement in final exam scores
- Created tailored lesson plans and activities that increased student engagement by 25%
- Provided extra tutoring to underperforming students, raising pass rates by 18% over two years
- Led department-wide curriculum revisions, resulting in a 20% improvement in student performance on national exams.
- Established positive relationships with colleagues and collaborated on interdisciplinary projects or workshops for enhanced learning experiences.
- Mentored students on academic and career goals, offering guidance and support throughout their educational journey.
Math Teacher
Johar Foundation School System, Lahore, Pakistan
01.2019 - 01.2021
- Taught mathematics to Level 3 students, raising average test scores by 20%
- Implemented teaching strategies that increased class participation by 30% and improved retention of complex topics
- Held after-school tutoring sessions for struggling students, achieving a 100% pass rate for 10 previously underperforming students.
Education
M.Sc. Data Analytics (Level 7) - Data Analytics
Sheffield Hallam University, UK
09.2023 - Current
M.Sc. Mathematics (Level 7) -
GC University Lahore, Pakistan
07.2021 - 04.2023
B.Sc. Mathematics (Level 6) - Mathematics
Punjab University, Lahore, Pakistan
Lahore, Pakistan 04.2018 - 04.2020
Skills
Office Software: Excel (Advanced), Word, Outlook (Efficiency improvement by 25% in report generation and document formatting)
Database Management: SQL (Basic), Microsoft Access
Data Analysis Tools: Power BI, Tableau (Used to identify trends and improve decision-making, resulting in a 10% increase in efficiency)
Scripting Languages: Python, VBA (Basic knowledge, automating data entry and improving accuracy by 10%)
Troubleshooting: IT support, software issue resolution (Resolved 95% of issues on first contact)
Data Analysis (Excel, Power BI, Tableau): Used advanced Excel functions like PivotTables and VLOOKUP to analyze data sets, improving report generation time by 25%
IT Systems Support & Troubleshooting: Resolved over 95% of software and hardware issues on the first contact, reducing system downtime by 20%
Mathematical Modelling and Problem Solving: Developed solutions that improved student exam results by 15% on average
Data Entry and Management (SQL, Microsoft Access): Maintained data accuracy at 99%, reducing discrepancies and improving data processing efficiency by 20%
Customer Relationship Management (CRM systems): Implemented CRM system processes that led to a 10% increase in customer satisfaction scores
Strong Communication and Presentation Skills: Delivered mathematics lectures, improving student comprehension and engagement by 25%
Team Leadership and Collaboration: Led academic and administrative teams, contributing to a 15% increase in overall department efficiency
Big Data Analytics
Accomplishments
- Improved IT system efficiency at Golden Stoke Limited, reducing response times by 20%.
- Enhanced student exam performance by 15% through tailored teaching methods.
- Maintained a 99% data accuracy rate, reducing processing errors and boosting operational efficiency by 20%.
Languages
English
Native language
English
Upper intermediate
B2
Urdu
Advanced
C1
Timeline
IT Analyst and Data Entry Operator
Golden Stoke Limited
09.2023 - Current
M.Sc. Data Analytics (Level 7) - Data Analytics
Sheffield Hallam University, UK
09.2023 - Current
M.Sc. Mathematics (Level 7) -
GC University Lahore, Pakistan
07.2021 - 04.2023
Math Lecturer
Professors Academy Lahore, Pakistan
01.2021 - 03.2023
Math Teacher
Johar Foundation School System, Lahore, Pakistan
01.2019 - 01.2021
B.Sc. Mathematics (Level 6) - Mathematics
Punjab University, Lahore, Pakistan
04.2018 - 04.2020