Adriel Adeshina
London
Summary
An energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions, and managing projects. Adept at staff training, recruitment and hiring, and crisis management. Proficient in Microsoft Office Suite, driven and disciplined with resilience under pressure. Career goals include advancing in technical problem-solving roles while continuing to enhance customer service excellence.
Overview
13
13
years of professional experience
7
7
years of post-secondary education
Work history
Venue Opening Front of House Manager
Box Piccadilly
London
2025.06 - 2025.02
- Ensured compliance with company procedures and operational standards
- Resolved customer complaints promptly, ensuring satisfaction and repeat business.
- Managed team rosters to maintain optimal customer service levels.
- Ensured smooth operation of the restaurant by delegating tasks effectively.
- Implemented new procedures to improve customer experience whilst dining at our establishment.
- Built loyal customer base by creating welcoming environment with top quality service.
- Resolved complaints calmly and professionally to achieve positive customer outcomes.
- Completed accurate end-of-day financial routines for cash and card transactions.
- Reconciled cash and credit card transactions to maintain accurate records.
Restaurant/Host Supervisor
The Blues Kitchen
London
2022.03 - 2025.01
- Monitored dining area regularly to guarantee optimal guest comfort.
- Enhanced customer satisfaction by promptly addressing concerns and queries.
- Promoted daily specials and offers to guests for enhanced sales potential.
- Increased overall efficiency by managing waiting lists during peak times effectively.
- Helped maintain stock levels at the reception desk, ensuring operational readiness at all times.
- Liaised with management on customer feedback to improve service quality continuously.
- Cooperated with other restaurant staff members seamlessly for efficient operation flow.
- Handled cash transactions accurately at the end of meals when necessary.
- Maintained strict attention to safety and hygiene to safeguard guest wellbeing.
- Advised customers on restaurant dishes and special offers.
Waiter
The Blues Kitchen
London
2021.04 - 2022.03
- Ensured cleanliness of restaurant area with regular sweeping and wiping.
- Remained calm under pressure, ensuring better performance during peak hours.
- Enhanced customer satisfaction by promptly attending to queries and requests.
- Explained dish components clearly to inform customers' decisions.
- Handled payment transactions to guarantee smooth customer checkout process.
- Helped reduce waiting times by swiftly clearing tables after use.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Practiced healthy and safety measures to comply with regulations.
- Informed customers regarding ingredients used to address allergy and dietary issues.
- Totalled bills for customers and accepted payment via cheque, currency and card payments.
Barista
Pret a Manger
2012.04 - 2021.04
- Interacted with customers and took their drink orders in an attentive and friendly manner
- Operated several machines, including a filter machine, an espresso machine, a bean grinder, and blenders
- Listened to customer requests, queries, and complaints, and reported them to management
- Ensured high standards of safety and cleanliness in accordance with strict hygiene standards
- Reporting customer queries or potential issues to café management
- Ability to work in a high-demand establishment
Education
Extended Diploma - Business and Events Management
City and Islington College
London 2010.09 - 2012.09
BTEC First Diploma - Business
City and Islington College
2009.09 - 2010.06
10 GCSEs - English and Maths
Morpeth School
2005.09 - 2009.06
Skills
- Time management and organization
- Microsoft Office and IT systems
- Driven and disciplined
- Resilience under pressure
- Customer service excellence
- Team leadership
- Recruitment and hiring
- Staff motivation and supervision
Hobbies and Interests
I have a strong interest in technology and continually expand my knowledge by self-studying programming languages such as Python, Java, and the fundamentals of binary and computing systems. I enjoy problem-solving and acquiring new technical skills through personal projects and online resources. Outside of technology, I am actively involved in sports, having played for both rugby and football teams, which has helped me develop teamwork, discipline, and communication skills. In my spare time, I enjoy playing video and board games, attending comic conventions, and engaging with gaming and anime communities, reflecting my enthusiasm for creativity, strategy, and digital culture.
Affiliations
- coding
- Team sports
- board games
References
References available upon request.
Timeline
Venue Opening Front of House Manager
Box Piccadilly
2025.06 - 2025.02
Restaurant/Host Supervisor
The Blues Kitchen
2022.03 - 2025.01
Waiter
The Blues Kitchen
2021.04 - 2022.03
Barista
Pret a Manger
2012.04 - 2021.04
Extended Diploma - Business and Events Management
City and Islington College
2010.09 - 2012.09
BTEC First Diploma - Business
City and Islington College
2009.09 - 2010.06
10 GCSEs - English and Maths
Morpeth School
2005.09 - 2009.06