Adrian Cybulski
Hemel Hempstead,
Summary
Homeless Prevention Officer with a strong legal foundation, holding a Bachelor of Laws (LLB) and Higher Diploma in Paralegal Practice. Experienced in team management through years of management roles, currently providing homelessness support for Dacorum Borough Council in line with relevant legislation. Seeking progression into a Lead Officer role.
Overview
12
12
years of professional experience
6
6
years of post-secondary education
Work history
Homeless Prevention Officer
Dacorum Borough Council
08.2025 - Current
- Delivering homelessness prevention and housing advice, under Housing Act 1996 and Homelessness Reduction Act 2017
- Conducting detailed homelessness assessment, including full application of the 5-stage homelessness test, progressing cases by preparing Personal Housing Plans (PHPs), completing financial assessments and affordability reports, delivering benefits advice, in order to maximise applicants income, delivering legal documentations and letters in line with relevant legislation
- Identifying and managing safeguarding cases, including domestic abuse, mental and physical health vulnerability and families with children, making appropriate referrals
- Negotiating with landlords, agents and other agencies to prevent homelessness, secure accommodation and sustain tenancies
Volunteer
Citizens Advice Bureau
01.2024 - 08.2025
- Providing essential advice and support to clients on housing, financial, and legal matters
- Conducting legal research, reviewing documents, and assisting with form completion
- Developing strong communication skills by engaging with diverse client base
- Participating in training to stay updated on relevant laws and regulations
First Line Manager / Shift Manager
DHL Supply Chain Ltd
10.2021 - 08.2025
- Managing team performance and health and safety compliance, while implementing continuous improvement initiatives
- Analysing key performance indicators (KPIs) and reported operational results to senior management
- One year secondment as a Shift Manager; ensuring efficient and effective completion of operational tasks and maintaining high standards of service and productivity, providing guidance and support to FLMs, reporting to the General Manager and the client
Supervisor / Contract Manager
24-7 Recruitment Services Ltd
03.2021 - 09.2021
- Coordinated on-site operations and supervised a team of over 150 workers
- Led recruitment processes, including advertising vacancies and conducting interviews
- Managed a team of supervisors during a 3 months' secondment, participating in strategic meetings with clients and management
Shift Manager
Doriana Ltd
05.2014 - 08.2020
- Managed daily operations, including cash, training and inventory management, ensuring exceptional customer experiences
- Trained staff and implemented strategies to improve service delivery
Education
Bachelor of Laws -
University of East London
09.2013 - 08.2016
Higher Diploma - Paralegal Practice
National Association of Licensed Paralegals
09.2013 - 08.2016
Skills
- Homelessness Assessments & Case Management
- Team Leadership and Management
- Legal Research and Documentation
- Written Decision-Making & Statutory Correspondence
- Client Advocacy & Customer-Centred Service Delivery
- Performance Analysis and Reporting
- Strong Written and Verbal Communication
- Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams)
Languages
Polish
Native
English
Fluent
References
Available upon request.
Timeline
Homeless Prevention Officer
Dacorum Borough Council
08.2025 - Current
Volunteer
Citizens Advice Bureau
01.2024 - 08.2025
First Line Manager / Shift Manager
DHL Supply Chain Ltd
10.2021 - 08.2025
Supervisor / Contract Manager
24-7 Recruitment Services Ltd
03.2021 - 09.2021
Shift Manager
Doriana Ltd
05.2014 - 08.2020
Bachelor of Laws -
University of East London
09.2013 - 08.2016
Higher Diploma - Paralegal Practice
National Association of Licensed Paralegals
09.2013 - 08.2016