Adom Alim
Oldham,Greater Manchester
Summary
Nearly six years experience as a retail professional with a passion for providing exceptional customer service and driving sales. Skilled in product knowledge, merchandising, and resolving customer inquiries efficiently. Proven track record of exceeding sales targets and maintaining a positive store environment. Consistent demonstration of reliability and punctuality, notably never calling in sick during a six-year tenure in the retail industry.
Overview
6
6
years of professional experience
10
10
years of post-secondary education
Work History
Sales assistant
Heron Foods
Oldham, Lancashire
09.2018 - Current
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Managed till operations by promptly and precisely scanning items, processing payments and issuing receipts.
- Worked energetically to maintain efficient operations during peak trading hours.
- Accepted and processed cash, cheque, card and mobile payments using POS systems.
- Assisted customers in locating specific items to boost satisfaction.
- Monitored display stock levels, replenishing for consistently well-stocked sales floor.
- Provided excellent sales services by offering bespoke product advice to meet exact customers needs.
- Resolved customer complaints and process issues with proactive problem-solving skills.
Education
Bachelor of Science - Criminology
The Manchester Metropolitan University
Manchester 09.2021 -
A-Levels - Sociology
Oldham Sixth Form College
Oldham 09.2019 - 05.2021
A-Levels - Religious Education
Oldham Sixth Form College
Oldham 09.2019 - 05.2021
A-Levels - Psychology
Oldham Sixth Form College
Oldham 09.2019 - 05.2021
GCSEs - English, Maths, Science, Geography, RE, PE, French.
Blessed John Henry Newman Roman Catholic College
Oldham 09.2014 - 06.2019
Skills
- Promotions
- Stock security
- Merchandising
- Visual merchandising strategising
- Results driven
- Problem-solving
- Data Visualization (Canva, Pie charts, Graphs)
- Data Modelling and Testing
- Data analytical skills: Multivariate analysis (Linear regression, Binary Logistic Regression)
- Data Transformer (cleaning, modifying, transforming)
- Advanced Data Translator
- Advanced Knowledge of data software (SPSS)
- Advanced Data and statistically literate
Affiliations
- Football
- Running
- Gaming
- Reading
Timeline
Bachelor of Science - Criminology
The Manchester Metropolitan University
09.2021 -
A-Levels - Sociology
Oldham Sixth Form College
09.2019 - 05.2021
A-Levels - Religious Education
Oldham Sixth Form College
09.2019 - 05.2021
A-Levels - Psychology
Oldham Sixth Form College
09.2019 - 05.2021
Sales assistant
Heron Foods
09.2018 - Current
GCSEs - English, Maths, Science, Geography, RE, PE, French.
Blessed John Henry Newman Roman Catholic College
09.2014 - 06.2019
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