Adeline Sencee
Ashford,Kent
Summary
Engaged professional with expertise in community engagement and public speaking. Delivers impactful safety awareness talks and facilitates community events, fostering trust through active listening and empathy. Enhances learning experiences and strengthens community relations while supporting diverse students in a collaborative environment.
Overview
4
4
Languages
1
1
Certification
8
8
years of professional experience
Work History
Station Police Community Support Officer
Metropolitan Police Service (MPS)
London
01.2009 - 12.2011
- De-escalated and resolved public complaints calmly and efficiently while serving as the primary point of contact for community inquiries.
- Managed restricted information with high discretion, ensuring 100% compliance with station security and data protection protocols.
- Maintained receipts, audit trails, and safe storage of property, ensuring compliance with Property Policy for internal and external customers.
- Provided advice over the front desk, assistance and community service referrals to victims of crime and family members in a high-pressure environment.
- Participated in continuous computer training to enhance law enforcement skills in System navigation and searching techniques.
Police Community Support Officer
Metropolitan Police Service (MPS)
London
06.2004 - 12.2008
- Managed scenes of accidents and emergencies, coordinating with other emergency services to provide effective response.
- Prepared detailed reports on daily activities, incidents, and investigations, maintaining accurate records for legal proceedings.
- Presented engaging safety talks at numerous community events to diverse community groups in accessible language.
- Patrolled designated areas to deter anti-social behaviour and increase community safety.
Database administrator
UK BLACK LINKS
London
07.2003 - 04.2004
- Supported installation, configuration, and daily health monitoring of MySQL to ensure optimal database performance.
- Delivered in-house training for new users, achieving a 50% reduction in database troubleshooting and errors.
- Established policies and procedures for database access and usage.
- Optimised database performance through regular tuning, troubleshooting, and upgrades.
Education
CELTA - Teaching English to Speakers of Other Languages
University of Cambridge
Cambridge01-2027
120 - hour TEFL Certificate - Teaching English as Foreign Language
TEFL.ORG
London, UK09-2026
HNC L4 COMPUTING -
West Kent
Kent, UK01-2018
BTEC L3 DIPLOMA IN IT -
Ashford college
Kent, UK01-2017
Skills
- Community engagement
- Customer service
- Conflict resolution
- Report Writing
- Cultural Sensitivity
- Remote collaboration
- Public speaking
- Active Listening & Empathy
- Adaptability
Interests
- Design
- Naturopathy
- Voyages
- Swimming
Additional Info
- Full driving License
Languages
French
Proficient
C2
English
Proficient
C2
Creole Guadeloupe
Advanced
C1
Spanish
Intermediate
B1
Accomplishments
- Implemented lesson plans in English to suit a SEN child, improving his general performance.
- Increased young learners’ performance by successfully leading a series of language workshops online to boost their language proficiency rates by 20%.
- Recognised by management for supervising and delivering outstanding work to the Young people in Summer Project
Certification
- Police Community Support Officer Power Set 3 Course (2008)
- Police Community Support Officer Foundation Course (2004)
- ECDL European Computer Driving Licence Certificate (2004)
- Retail Operations & Customer Service Certificate (2003)
Professional Development
Took a career break to focus on caregiving for my child with Special Needs while exploring various homestay services and advancing my Education.
- 2020 till present: Homeschool SEN Education to support my child,
- 2018 - 2020 : Homestay provider for International Students,
- 2015 - 2017 : Host family for Foreign Exchange Students,
- 2012 - 2014 : Short stays for boarding school Students.
Timeline
Station Police Community Support Officer
Metropolitan Police Service (MPS)
01.2009 - 12.2011
Police Community Support Officer
Metropolitan Police Service (MPS)
06.2004 - 12.2008
Database administrator
UK BLACK LINKS
07.2003 - 04.2004
CELTA - Teaching English to Speakers of Other Languages
University of Cambridge
120 - hour TEFL Certificate - Teaching English as Foreign Language
TEFL.ORG
HNC L4 COMPUTING -
West Kent
BTEC L3 DIPLOMA IN IT -
Ashford college