Adedamola Olofin
Luton
Summary
A responsible and dedicated educator, offers a record of success in helping students and fellow teachers. Versed in classroom activities, small group instruction, and record keeping. Brings top-notch organizational and multitasking abilities with excellent computer skills. Driven to deliver high-quality service and consistent results
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work History
Poker Dealer/Customer Service
Grosvenor Casino Luton
Luton
09.2022 - Current
- Notifies the supervisor of any irregularities or disputes that may arise during the game
- Verbally announcing the actions of players to the rest of the table
- Overseeing poker games at the tournament
- Ensure accuracy in all games
- Served customers with excellent customer service skills to facilitate positive experiences.
- Promoted customer retention and satisfaction by greeting guests in a friendly and enthusiastic manner to encourage a fun game play environment.
- Stayed up-to-date on policies and rules to maintain consistency.
- Enforced gambling rules to guarantee fair play.
- Complied with regulatory standards and requirements.
- Communicated betting information and outlined related procedures.
Customer Service
RedNine Casino Slot Luton
Luton
07.2022 - 09.2022
- Handling of customers complaint
- Making sure customers are comfortable
- Providing customers with information and avoiding loss of customers.
- Managed high-volume customer queries simultaneously through effective multitasking.
- Assisted customers with varying questions using product knowledge and service expertise.
- Obtained feedback from customers to improve service experience.
- Processed and issued refunds, exchanges and credit notes, providing tailored solutions to customer issues.
Customer Service Representative
Zenith Bank
Lagos
01.2022 - 06.2022
- Provide information regarding the bank’s products and services to its customers
- Handling any inquiries and resolving customer complaints
- Protecting the bank’s image and contributing to the achievement of the bank’s overall goals and objectives
- Help to avoid loss of customers and negative reviews.
Teacher assistant
Global Ace Nursery and Primary school
Lagos, Lagos
02.2020 - 05.2021
- Maintained child safety, security and good behaviour during classroom and outdoor activities.
- Monitored children in spaces between classes, keeping disruptions to minimum.
- Encouraged students to work together to complete projects and solve problems.
- Helped teachers with lesson plan development, class preparation and student mentoring.
- Provided friendly, enthusiastic support to pupils in individual and group support settings.
- Assisted with planning and preparing lessons, evaluating and adjusting teachings to suit student age and capability.
- Collaborated with form tutors and teachers to assess student needs and provide required support.
- Facilitated smooth running classroom activities through effective collaboration with teachers.
Social worker (Volunteer)
La vie mot global mission
Ibadan, Oyo
12.2017 - 04.2019
- Attend meetings with different professionals and team leads
- Documentation of orphans and vulnerable children information according to standard procedures
- Provide care and support for orphans and vulnerable children
- Collaborated with officials to prepare required legal documentation for court proceedings.
- Coordinated with trained and licensed service providers to facilitate life skills workshops for vulnerable adults.
- Used assessment findings to action necessary care plan adaptations.
- Liaised with families and caregivers to develop balanced rehabilitation programs.
- Monitored service user progress, escalating concerns for swift resolution.
- Maintained confidential case documentation in line with data protection regulations.
- Maintained detailed child case files, ensuring consistent knowledge and understanding of their situations.
Education
Bachelor’s Degree in Economics -
Adekunle Ajasin University
Akungba, Nigeria 09.2012 - 01.2016
Skills
- Student-centred planning
- Relationship Management
- Microsoft Office
- Organization Skill
- Classroom management
- Positive attitude
- Adaptable
- Lesson Implementation
- Strong communication skills
- Differentiated Instruction
Languages
English
Timeline
Poker Dealer/Customer Service
Grosvenor Casino Luton
09.2022 - Current
Customer Service
RedNine Casino Slot Luton
07.2022 - 09.2022
Customer Service Representative
Zenith Bank
01.2022 - 06.2022
Teacher assistant
Global Ace Nursery and Primary school
02.2020 - 05.2021
Social worker (Volunteer)
La vie mot global mission
12.2017 - 04.2019
Bachelor’s Degree in Economics -
Adekunle Ajasin University
09.2012 - 01.2016
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