Adanech Negash Lema
New maldom,Uk
Summary
Customer-focused Shop Assistant with proven expertise in relationship management and tailored product recommendations. Skilled in resolving complaints to foster satisfaction and loyalty. Experienced in visual merchandising and inventory management, ensuring a professional shopping environment through effective organisation and proactive issue resolution.
Overview
4
4
years of professional experience
Work History
Shop Assistant
maya suppermarket
Addis Ababa, Ethiopia
01.2022 - 08.2025
- Assisted customers in locating products, offering recommendations based on specific needs.
- Addressed customer complaints with empathy, resolving issues to ensure satisfaction.
- Monitored stock levels on the shop floor, restocking items to ensure availability for customers.
- Replenished items and organised displays to keep stock looking professional.
- Arranged and displayed items attractively to increase product visibility and encourage sales.
- Maintained neat, clean, and organised shelves through effective visual merchandising to enhance customer experience.
Education
Degree in Science - civil engineering
university of jimma
ETHIOPAI/jimma01-2010
Skills
- Visual merchandising
- Inventory management
- Stock replenishment
- Product recommendations
- Client relationship management
- Customer service
- Customer assistance
- Problem solving
- Conflict resolution
- Patience under pressure
Hobbies and interests
I love movies, listening to music and also Reading history and fiction
Timeline
Shop Assistant
maya suppermarket
01.2022 - 08.2025
Degree in Science - civil engineering
university of jimma