Adam Jordan
Ashford,Kent
Summary
A hard working and positive thinking person. I pride myself on dedication, reliability and an ability to learn new things quickly, whilst paying great attention to detail.
My previous and current roles encompass working competently as part of a team and also as a motivated lone worker.
Overview
18
18
years of professional experience
9
9
years of post-secondary education
Work history
Advanced Engineer
Openreach
07.2019 - Current
- Working in the South East, Installing, fixing and maintaining the UK's copper telephone and broadband network.
- Interacting face to face with end users of telephone and broadband services to provide confidence in the network and the service that they receive.
- Carrying out risk assessments to ensure that work at height and work in underground structures can be completed safely, with the correct PPE.
- Working safely around UK network power and hot sites.
- Safe setup of Roadworks Guarding in accordance with the Red Book, ensuring public safety, whilst working on carriageways.
Personal Injury Claims Handler
CHMC (Saga Group)
08.2011 - 07.2019
- Determining liability for Road Traffic Incidents.
- Negotiating settlement of claims up to the value of £17,500.
- Auditing and acting as a referral point for other team members.
- Assisted in developing new claims system.
Loss Recovery Claims Handler
ClaimFast LTD
04.2010 - 08.2011
- Recovering layouts from at fault insurers, which were incurred as a result of Road Traffic Incidents.
- Developed negotiation skills.
Key Holder
Antler LTD
01.2008 - 04.2010
- Acting as supervisor for sale staff in the manager's absence.
- Managing store efficiency.
Education
National Diploma - Music Technology (DDD - Triple Distinction)
Canterbury College
09.2006 - 09.2008
A-Levels - Information Technology (B). Business Studies (C)
The Towers Secondary School Sixth Form
09.2004 - 09.2006
GCSEs - English (B), Maths (C), Science (C)
The Towers Secondary School
09.1999 - 09.2004
Skills
- Proactive risk management/assessment
- Resilience under pressure
- Efficient service delivery
- Process streamlining
- Customer engagement
- Patient and approachable
Affiliations
- Music
- Playing guitar
- Reading
- Running
References
References available upon request.
Timeline
Advanced Engineer
Openreach
07.2019 - Current
Personal Injury Claims Handler
CHMC (Saga Group)
08.2011 - 07.2019
Loss Recovery Claims Handler
ClaimFast LTD
04.2010 - 08.2011
Key Holder
Antler LTD
01.2008 - 04.2010
National Diploma - Music Technology (DDD - Triple Distinction)
Canterbury College
09.2006 - 09.2008
A-Levels - Information Technology (B). Business Studies (C)
The Towers Secondary School Sixth Form
09.2004 - 09.2006
GCSEs - English (B), Maths (C), Science (C)
The Towers Secondary School
09.1999 - 09.2004
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