I am a motivated and compassionate housing support worker with a strong background in public service. I have over 20 years frontline and Neighbourhood policing experience with recent hands-on experience supporting individuals exiting rough sleeping. I have proven ability in managing caseloads, carrying out detailed risk and needs assessments, developing practical support plans and promoting positive outcomes that are tailored to individual needs. I work well in partnership with colleagues and other services and have strong effective communication, conflict resolution, and safeguarding skills, with a track record of building trust with vulnerable individuals and coordinating effective multi-agency responses. I am confident in using systems to maintain service quality, and have excellent written communication, detailed report writing and investigative skills. I am passionate about preventing homelessness, promoting tenancy sustainment, and helping people find long-term housing solutions.
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Successes:
Built trust with the homeless and rough sleeping community and became a point of contact. Nominated for Police Officer of the Year at the Merseyside Community First Awards. Innovated use of Community Protection Notices to reduce theft of mobile phones during the night-time economy.
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Successes:
Borough Commander Commendation for the arrest of a person in possession of a loaded firearm.
Responsibilities:
Successes:
Introduction into full-time work and quickly integrated into the office, becoming a valued team member.