Adam Towe
Belfast,Down
Summary
As a determined Problem Solver with high distinguished qualifications in Mathematics and Physics I show enthusiasm in establishing fresh outlooks and ideas to deliver strategic solutions. Proven track record of exercising discerning decisions contributing to stability and growth.
I am a customer-focused team member skilled in delivering exceptional service and fostering positive customer experiences. Coordinates smooth operations during peak times while ensuring high standards of staff performance. Maintains customer satisfaction through proactive engagement and support.
On Graduating in the summer of 2027 I am excited about the next chapter of my life and the opportunity to apply all that I have learned while also continuing to develop and gain new skills and experiences. I would hope to become an established and trusted member of a team while also focused on my own personal long term career path and would be happy to be located anywhere in the UK, Ireland and beyond.
Overview
12
12
years of professional experience
Work History
Crew Member
McDonald's
Belfast
04.2021 - Current
- Led by example, demonstrating exemplary customer service and a strong work ethic to colleagues.
- Worked alongside junior employees to improve performance, food safety and customer service.
- Greeted incoming customers with positive attitude and friendly service.
- Maintained excellent customer satisfaction by ensuring employees provided excellent service.
- Coordinated with management to identify training needs and develop relevant training initiatives.
- Monitored crew performance, providing constructive feedback and recommendations for further development.
- Accepted and processed payments via credit card and cash methods.
- Collaborated with crew members to ensure smooth service during peak times, demonstrating strong teamwork skills.
- Drove team success by completing allocated tasks quickly and accurately.
Army Cadet Force
Voluntary
Holywood
09.2014 - 09.2020
- Rising to the rank of "Cadet Sergeant" in the Army Cadet Force, I was tasked with instructing and mentoring junior cadets in disciplines such as First Aid, Fieldcraft, and Drill. These hands-on experiences taught mental and physical resilience while building confidence and team-building skills under challenging situations.
- During my time in the Army Cadet Force I constantly rose to the challenges that were put in front of me and succeeded in helping lead my team to victory in the coveted and prestigious Blair Mayne Cup competition.
- Engaged in comprehensive first aid training, developing skills vital for emergency response situations.
- Learned navigation techniques through map reading and compass use.
- Led small teams during simulated operational exercises, honing leadership and tactical decision-making skills.
- Built community connections by representing cadets at local outreach events.
- Delivered successful fieldcraft expeditions through teamwork and communication, monitoring performance to support operations.
Education
Bachelor of Science - Physics and Mathematics
University of Liverpool
LiverpoolA-Levels -
Belfast Metropolitan College
BelfastSkills
- Hospitality and Customer Service
- Interpersonal Communication
- Problem Solving
- Team Player
- Data Entry
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
Hobbies and interests
- I love to travel and have been fortunate enough to enjoy many trips abroad including, Canada, The US, Spain, Italy, France and Switzerland, where I was able to visit CERN in Geneva and study the Large Hadron Collider. I have also enjoyed many family trips throughout the UK and Ireland.
- As a keen golfer, I am a member of Knock Golf Club in Northern Ireland and enjoy playing when my studies allow it.
- I regularly play guitar and bass, dedicating some spare time to hone my skills.
- I am also a passionate supporter of Liverpool FC and enjoy watching football from around the world including international games when my home country, Northern Ireland, are competing.
Timeline
Crew Member
McDonald's
04.2021 - Current
Army Cadet Force
Voluntary
09.2014 - 09.2020
Bachelor of Science - Physics and Mathematics
University of Liverpool
A-Levels -
Belfast Metropolitan College