Adam Saunders
Bracknell,Berkshire
Summary
Motivated Manager with excellent business acumen and broad experience across finance and operations roles. Highly adaptable and self-motivated leader with proven ability to manage diverse stakeholders. Offers strong analysis and innovation to identify solutions to challenging problems. Collaborative team player with excellent interpersonal, communication and conflict resolution skills.
Overview
21
21
years of professional experience
Work History
Tenancy Fraud Team Manager
PA Housing
Walton, Surrey
05.2019 - Current
- Set achievable targets for , motivating team to swiftly progress and achieve in line with company goals
- Investigated tenancy fraud allegations and prevented right-to-buy frauds.
- Collaborated with peers across service and external services to conclude investigations.
- Met investigation deadlines from start to finish.
- Alerted appropriate persons about potential fraud areas and made recommendations for changes.
- Conducted complex investigations into internal and external fraudulent claims.
- Updated case management system with accurate data to reflect investigation progress.
- Contributed to fraud awareness training materials and publicity campaigns.
- Delivered KPI targets and improvements on consistent basis through excellent leadership.
Police Officer
Surrey Police/ Thames Valley Police
02.2008 - 04.2019
- Maintained strict confidentiality through careful and correct storage of case documents, in line with internal policies.
- Aided investigations through strategic interviewing and statement taking of victims, suspects, witnesses and informants.
- Collected and filed reports from officers for new and ongoing cases.
- Supported rescue efforts in emergency situations by directing traffic, administering emergency medical aid and removing people from dangerous areas.
- Applied policies and procedures to maintain high standards of security and safety.
- Assigned police officers to beats and tracked poor performance for discipline purposes.
- Coordinated complex investigations with external law enforcement agencies.
- Responded quickly to emergency situations, leading calm and effective negotiations with suspects to diffuse highly charged situations.
EMEA Sales Manager
Actuate Corporation
London
01.2007 - 01.2008
- Developed new ideas and thought creatively to grow business and enhance profitability and revenue.
- Carried out sales visits to current and prospective customers.
- Achieved exceptional client satisfaction feedback and ratings.
- Hired and trained dedicated and high-achieving sales teams.
- Hit 106% of Revenue Target
EMEA Account Director
Quest Software
Maidenhead
03.2003 - 01.2007
- r
- Brought strategic concepts to life in tangible, effective programs.
- Delivered high level of service to clients to maintain relationships for future business opportunities.
- Analysed portfolio performance to drive conversion and retention.
- Led high-performing team, focusing on key business drivers to achieve client satisfaction and deliverables.
- Improved team performance through regular coaching and feedback, fostering culture of continuous improvement.
- Planned resources to deliver projects while hitting financial targets.
Education
Post Graduate Degree - Fraud and Financial Crime
04.2001 -
Skills
- Complex investigations
- Conflict management
- Safeguarding
- Risk management
- CIFAS
- Case file management
- Fraud investigations
- Strategic planning
Custom
I am an active participant in all sports. I coach youth football and play golf.
Accomplishments
Multiple Police Commendations
References
References available upon request.
Timeline
Tenancy Fraud Team Manager - PA Housing
05.2019 - Current
Police Officer - Surrey Police/ Thames Valley Police
02.2008 - 04.2019
EMEA Sales Manager - Actuate Corporation
01.2007 - 01.2008
EMEA Account Director - Quest Software
03.2003 - 01.2007
Coventry University - Post Graduate Degree, Fraud and Financial Crime
04.2001 -
Level 3 Awards in Education and Training - ,
Level 3 Assessing Vocational Achievement Award - ,
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