Adam Maazouz
Epping,Essex
Summary
Enthusiastic Bartender experienced in enhancing customer engagement and service delivery. Delivered memorable experiences through effective teamwork and strong communication skills while managing busy shifts and creating welcoming atmospheres. Focused on contributing to team success and maintaining high standards in all aspects of service.
Overview
2
2
Languages
2
2
years of professional experience
Work History
Bartender
J D Wetherspoon PLC
, Homerton
01.2025 - 02.2026
- Served up to 200 customers per shift while keeping service quality.
- Trained new staff on bar operations and cocktail preparation to ensure high customer service standards.
- Mastered essential bar tasks rapidly to enhance overall performance to maximise daily bar performance.
- Processed cash transactions and operate point-of-sale systems accurately every shift.
- Communicated clearly with customers to support positive relations and service reputation.
- Verified customer age using official government identifications before serving alcohol.
Team Member
Co-op Food
, Buckhurst Hill
03.2024 - 11.2024
- Collaborated with team members to enhance customer service and improve satisfaction levels.
- Cultivated strong interpersonal connections to strengthen teamwork and improve communication.
- Identified issues and analysed information to provide effective solutions for customers, including addressing fire-safety hazards.
- Processed safe amounts up to £10,000 pounds efficiently on a regular basis.
Education
NVQ Level 2 - Electrical Engineering
Newham College
City of london01-2026
NVQ Level 1 - Multi Skills
Newham College
City of london01-2024
City & Guilds Level 1 - Construction Skills
Newham College
City of London01-2025
NVQ Level 2 - Sport and Active Leisure
Newham College
City of london01-2023
GCSEs - English Language and Literature
New Directions
City of london01-2023
GCSE - Religious Studies
New Directions
City of london01-2023
Entry Level 3 - Mathematics Functional Skills
New Directions
City of London01-2023
AQA Entry Level 1 - Science
New Directions
City of London01-2023
Btec Level 2 - Art and Design
New Directions
City of London01-2023
Btec Level 2 - Music
New Directions
City of London01-2023
Skills
- Bar management
- Cash handling
- Hospitality service expertise
- Customer relations
- Team collaboration
- Multitasking efficiency
- Time management
- Attention to presentation
- Stock rotation
- Technical support
- Risk assessment
- Stress management
- Patience with customers
- Memory retention
Languages
English
First Language
Arabic
Intermediate
B1
Timeline
Bartender
J D Wetherspoon PLC
01.2025 - 02.2026
Team Member
Co-op Food
03.2024 - 11.2024
NVQ Level 2 - Electrical Engineering
Newham College
NVQ Level 1 - Multi Skills
Newham College
City & Guilds Level 1 - Construction Skills
Newham College
NVQ Level 2 - Sport and Active Leisure
Newham College
GCSEs - English Language and Literature
New Directions
GCSE - Religious Studies
New Directions
Entry Level 3 - Mathematics Functional Skills
New Directions
AQA Entry Level 1 - Science
New Directions
Btec Level 2 - Art and Design
New Directions
Btec Level 2 - Music
New Directions