Adam James
Brandon,Suffolk
Summary
A highly motivated and adaptable professional with experience across all areas of contractor management and project work. Effective problem solver, planner and communicator with a positive attitude who enjoys the challenge of achieving goals and taking on diverse project tasks to accomplish tight deadlines. Highly resourceful and has a proven track record of Improving operations through analytical, organisational and leadership abilities to evaluate operations to improve efficiencies and maintain the highest standards of quality and performance. Currently looking for a suitable position within an organisation that allows contribution, growth and career development.
Overview
25
25
years of professional experience
Work history
Service Controller
TROX UK
Thetford, Norfolk
2025.01 - Current
- Prioritise Service Engineer allocation in line with client and TROX Senior Management direction.
- Maintain hours/cost consumed against planned/tendered hours, progress additional order values as required.
- Coordinate Sub-Contractor Attendance.
- Co-ordinating Technical Support to clients and Service Engineers
- Work with the Contract Managers on delivery of site activity
- Create, document and Implement new processes as required.
- Document Management for processes, risk assessments, standard operating procedures, on site induction records and training.
- Create RAMS – Risk assessments and method statements with support from EHS department
- Manage on-site documentation requirements – dynamic risk assessments, changes to method statements, SOP’s.
- Liaise with customers & TROX EHS on associated EHS matters.
- Work with the Contract Managers on delivery of site activity.
- General Project Management Functions as required.
- Discuss site attendance requirements and agree dates with clients.
- Provide Project Status Reports for site activities.
- Provide statistical reports on Engineer Activity.
- Key User function for systems and processes
Project Coordinator - PMO Team
County Broadband Ltd
Colchester, Essex
2022.05 - 2024.11
- Collating, managing and reporting project budgets including issues and risks
- Ensuring effective control of purchasing, receipting and invoice payment
- Monitoring and reporting project financial performance against process
- Managing the subcontractor order-to-delivery process including issue resolution
- Setting up and managing assets through the asset management system (GeoPal) to support project delivery
- Supporting project change management
- Maintaining efficient and effective processes and systems
- Reviewing and signing off project corrective actions as part of project change control
- Coordinated project tasks, ensuring timely completion.
Project Coordinator- PMO Team
Morrison Telecom Services
2019.02 - 2022.05
- Responsible for managing civil workload in Norfolk for BT Openreach and ensuring works are planned, carried out and deadlines are met by contractors as and when required
- Managing stakeholders across Morrison Utilities as well as BT Openreach and tracking work through to completion
- Also responsible for covering London, Suffolk and Essex regions when required.
Senior Workflow Administrator
Tesco Maintenance
Milton Keynes, Buckinghamshire
2014.12 - 2019.02
- Managing stakeholders across Maintenance and Engineering, whilst facilitating the rapid effective conclusion of critical open jobs
- Responsible for handling approximately £1.3m of contractor work per year
- Overseeing various projects
- Forecasting costs of multiple work orders and recording all expenditure
- Thorough and effective contractor engagement to ensure standards and expectations are met
- Overseeing change within the department and implementing new processes and structures that allow colleagues to work to high standards whilst also being able to develop themselves
- Creating measures of success and failure with a view to improving the day to day running of the business
Dental Technician/Administrator
Denceram Dental Laboratory
Leighton Buzzard, Central Bedfordshire
2013.07 - 2014.10
Dental Technician/Administrator
Central Dental Laboratory
Kempston, Bedford
2001.01 - 2013.07
Education
A-Levels -
Wootton Upper School
BedfordSkills
- Leadership skills
- Contract management
- Department management
- Troubleshooting
- Project management
- Coaching and mentoring skills
- Project status reporting
- Ability to influence and negotiate within customer focused environment
- Administration
- Ability to multi task and work under pressure
- Various MS Office software
- Stakeholder relationship management
- Operational support
- Strong organisational skills
References
Available on request
Timeline
Service Controller
TROX UK
2025.01 - Current
Project Coordinator - PMO Team
County Broadband Ltd
2022.05 - 2024.11
Project Coordinator- PMO Team
Morrison Telecom Services
2019.02 - 2022.05
Senior Workflow Administrator
Tesco Maintenance
2014.12 - 2019.02
Dental Technician/Administrator
Denceram Dental Laboratory
2013.07 - 2014.10
Dental Technician/Administrator
Central Dental Laboratory
2001.01 - 2013.07
A-Levels -
Wootton Upper School