Adam Forster
West Midlands
Summary
Dynamic and goal-oriented professional with a strong foundation in communication, negotiation, and interpersonal skills. Demonstrates exceptional adaptability and team collaboration, ensuring effective assessment and feedback delivery. Committed to continuous learning and technological proficiency to enhance performance and achieve organisational objectives.
Overview
10
10
years of professional experience
1
1
Certification
Work history
Lettings coordinator
Maison Estates
Coventry, West Midlands
09.2025 - Current
- Worked closely with estate agents and solicitors during property transactions, ensuring smooth processes.
- Organised property viewings to expedite the letting process.
- Maintained a thorough understanding of local property market trends to provide sound advice to clients.
- Maintained comprehensive knowledge of relevant laws and regulations to ensure compliance in all dealings.
- Streamlined office operations, enhancing overall productivity.
- Coordinated routine property inspections for maintaining high standards of accommodation.
- Liaised effectively with landlords to negotiate rental agreements, resulting in smooth transactions.
- Kept detailed records of all rental properties, ensuring accurate information was always available for customers.
Regional Hospitality Trainer, Bartender & Server
Hickory’s Smokehouse
05.2016 - 09.2025
- Completed team certifications with close attention to detail.
- Maintained detail standards during peak service periods and busy shifts.
- Managed 11 trainers across Midlands using structured rotas.
- Built trainer skill sets across multiple restaurants with clear standards.
- Set team examples by modelling company values during delivery.
- Collaborated with board of directors to drive best employer recognition in 2022.
- Coordinated incentive direction with board for improved workplace standing in 2022.
- Negotiated with area managers for incentives on specific menu items.
- Increased average spend per head by aligning incentives to promotions.
- Worked as a team while bartending in fast, chaotic environments.
- Matched service tempo with shared working methods to surpass targets.
- Self-managed tasks in a controlled, fast-paced environment with initiative.
- Prioritised duties independently while maintaining quality under pressure.
- Built rapport with team and customers through consistent interpersonal communication.
- Delivered customer service through attentive communication and professional courtesy.
Telesales- New business development.
Kite Packaging
10.2024 - 02.2025
- Conducted high-volume outbound sales calls to promote packaging solutions, driving new business opportunities with clients.
- Developed and nurtured customer relationships, enhancing service quality and encouraging repeat business.
- Entered and updated customer details in CRM system, ensuring data accuracy for improved client interactions.
Education
Bachelor of Arts - Football Studies
Solent University Southampton
SouthamptonLevel 3 - Sports and Science
City College Coventry
10 GCSEs - including Maths and English
Bishop Ullathorne Roman Catholic School
CoventrySkills
- Property management
- Communication skills
- Negotiation skills
- Time management
- Team collaboration
- Relationship building
- Adaptability
- Continuous learning
- Goal orientation
- Technological proficiency
- Feedback assessment
Certification
- First Aid Training - February 2023
- Health and Safety Level 1 - September 2023
- WSET Level 1 (Wine and Spirit Education Trust) - December 2017
Timeline
Lettings coordinator
Maison Estates
09.2025 - Current
Telesales- New business development.
Kite Packaging
10.2024 - 02.2025
Regional Hospitality Trainer, Bartender & Server
Hickory’s Smokehouse
05.2016 - 09.2025
Bachelor of Arts - Football Studies
Solent University Southampton
Level 3 - Sports and Science
City College Coventry
10 GCSEs - including Maths and English
Bishop Ullathorne Roman Catholic School