Summary
Overview
Work history
Education
Skills
Affiliations
References
Custom
Timeline
Generic

Adam Deacon

Lytham St Annes,Lancashire

Summary

Dedicated professional with a strong focus on organisational efficiency and customer service excellence. Demonstrates exceptional telephone operation skills and attention to detail, ensuring reliable punctuality and seamless teamworking. Committed to enhancing operational processes and contributing to a collaborative work environment.

Overview

10
10
years of professional experience
8
8
years of post-secondary education

Work history

Receptionist

Travelodge
Lytham, St. Annes
12.2021 - 08.2025
  • Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance upon arrival.
  • Maintained accurate logs of visitor entries for security purposes.
  • Utilised multi-line telephone system to manage incoming calls effectively.
  • Enhanced customer satisfaction by efficiently managing all front desk enquiries.
  • Kept reception area clean and neat to give visitors positive impression of the company.

Operations Team and Housekeeper

Blackpool Winter Gardens
Blackpool
07.2021 - 09.2021
  • Prepare event spaces ready for incoming events
  • Organise each event space depending on the clients wants/needs.
  • Ensured spotless and tidy environment by performing comprehensive house cleaning tasks.
  • Swept and vacuumed floors, hallways and stairwells, keeping public areas immaculately well-presented.
  • Emptied bins regularly, carefully sorting waste and recycling to improve establishment sustainability.

Receptionist, Nights

Travelodge
Lytham, St. Annes
03.2019 - 08.2021
  • Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive impression of the company.
  • Move clean/dirty linen to the correct areas of the hotel.
  • Prepare staff areas for the next working day.

Stagehand

Lowther Pavilion
Lytham St Annes, Lancashire
12.2017 - 12.2017
  • Loaded and unloaded theatre supplies, making sure all items were accounted for at all times.
  • Prepared sets to meet director's vision for each scene.
  • Moved scenery pieces for smooth transition between scenes.
  • Dismantled sets post-production, leaving the stage clean and ready for next use promptly after each show's conclusion.


Ride Operator

Blackpool Pleasure Beach
Blackpool
02.2017 - 11.2017
  • Demonstrated strong problem-solving skills when dealing with unexpected breakdowns or technical issues with rides.
  • Reported any malfunctions or irregularities immediately to maintenance staff, preventing unnecessary downtime.
  • Operated mechanical equipment competently to facilitate smooth ride operations.
  • Assisted in evacuation procedures during emergency situations, ensuring visitor safety at all times.
  • Followed strict safety protocols rigorously whilst operating high-speed thrill rides.
  • Delivered detailed instructions to guests for safe ride usage.
  • Conducted daily inspections of ride equipment, mitigating potential hazards ahead of time.
  • Maintained ride safety with vigilant monitoring and adherence to regulations.
  • Cleaned and maintained the ride area meticulously, promoting a clean environment.
  • Ensured smooth running of amusement park rides by conducting regular maintenance checks.

Merchandiser

Lightpool (part of Blackpool Borough Council)
Blackpool
09.2016 - 11.2016
  • Utilised strategic planning to increase in-store sales.
  • Handled returns and complaints efficiently, upheld customer satisfaction levels.

Shop Assistant

St. Annes Fine Foods
Lytham St Annes, Lancashire
09.2015 - 07.2016
  • Built rapport with frequent shoppers to foster loyal customer base.
  • Maintained clean, appealing shop environment for comfortable shopping experience.
  • Handled cash register efficiently, ensuring accurate transactions.
  • Upheld company policies whilst dealing with returns and exchanges.
  • Facilitated smooth checkouts with efficient bagging and wrapping practices.

Education

NGA - Croupier Course

Blackpool and The Fylde College
Blackpool
11.2016 - 12.2016

A-Levels - Performing Art

Blackpool and The Fylde College
Blackpool
09.2015 - 06.2016

BTEC - Musical Theatre and Dance

The Blackpool Sixth Form College
Blackpool
09.2013 - 06.2015

NVQ Level 2 - Personal Finance and Enterprise and Employability

The Blackpool Sixth Form Collage
Blackpool
09.2013 - 09.2014

GCSEs -

Sain Bede's RC High School
Lytham St Annes, Lancashire
09.2008 - 06.2013

Skills

  • Organisational efficiency
  • Telephone operation
  • Customer Service
  • Attention to Detail
  • Teamworking
  • Reliable punctuality

Affiliations

  • Dancing and Performing

References

References available upon request.

Custom

I have letters of commendation from the Ormerod Trust, St Bede's RC High School, Friends of Lowther, Bobby Ball and Lowther Pavilion. These are available on request.

Timeline

Receptionist

Travelodge
12.2021 - 08.2025

Operations Team and Housekeeper

Blackpool Winter Gardens
07.2021 - 09.2021

Receptionist, Nights

Travelodge
03.2019 - 08.2021

Stagehand

Lowther Pavilion
12.2017 - 12.2017

Ride Operator

Blackpool Pleasure Beach
02.2017 - 11.2017

NGA - Croupier Course

Blackpool and The Fylde College
11.2016 - 12.2016

Merchandiser

Lightpool (part of Blackpool Borough Council)
09.2016 - 11.2016

Shop Assistant

St. Annes Fine Foods
09.2015 - 07.2016

A-Levels - Performing Art

Blackpool and The Fylde College
09.2015 - 06.2016

BTEC - Musical Theatre and Dance

The Blackpool Sixth Form College
09.2013 - 06.2015

NVQ Level 2 - Personal Finance and Enterprise and Employability

The Blackpool Sixth Form Collage
09.2013 - 09.2014

GCSEs -

Sain Bede's RC High School
09.2008 - 06.2013

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