Adam Crawford
Belfast,Antrim and Newtownabbey
Summary
Motivated team member skilled with money handling, merchandising and customer questions. Works with team members to keep customers happy and lines under control. Focused on helping others with quality service for diverse needs. Confident Sales Assistant providing excellent customer service thanks to exceptional people skills and dedicated work ethic.
Overview
2
2
years of professional experience
Work history
Sales assistant
The Range
Belfast
10.2023 - Current
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
- Worked energetically to maintain efficient operations during peak trading hours.
- Shelved and merchandised new products in visually appealing, organised displays to engage customers.
- Followed company procedures and guidelines for smooth retail operations.
- Maintained knowledge of products and features to provide recommendations to customers.
- Managed till operations by promptly and precisely scanning items, processing payments and issuing receipts.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
- Updated product labelling and pricing to reflect discounts and offers.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
Floor staff
Balmoral Hotel
Belfast , Antrim
10.2022 - 04.2023
- Provided efficient food and beverage service, handling up to guests simultaneously.
- Took customer orders and served to their table.
- Took cash/ card payments.
- Maintained guest safety.
- Carried out housekeeping during and after shift.
- Monitored display stock levels, replenishing for consistently well-stocked bar.
- Participated in staff meetings to develop strategies in customer service.
- Adhered to company procedures and guidelines to maintain compliance.
Education
GCSEs - English
06.2023
GCSEs - Maths
06.2023
NVQ Level 2 - Certificate in religious studies
06.2023
NVQ Level 2 - Employability skills
06.2023
NVQ Level 2 - Personal development & employability skills
06.2023
NVQ Level 2 - Certificate in information technology applications
06.2023
NVQ Level 2 - Certificate in applied science
06.2023
COA/D - OS Computer Aided Design
06.2023 - 06.2023
COA/B - OS Electrical Wiring Installation
06.2023 - 06.2023
NVQ Level 2 - Certificate in sports
06.2023
Skills
- Food and drink order placement
- Facility cleaning and maintenance
- Food safety laws
- Cash handling accuracy
- Results driven
- Results-orientated
- Customer service oriented
- Self-motivated
- Work independently
- Work in a team
- Punctual and tidiness
- Fast learner
- Honest
- Open and willing to learn new skills
- Customer Service
- Product expertise
- Confident communicator
- Product knowledge
- Stock merchandising
- Excellent timekeeping
- Customer assistance
- Till and cash handling
Timeline
Sales assistant - The Range
10.2023 - Current
All Saints College - COA/D, OS Computer Aided Design
06.2023 - 06.2023
All Saints College - COA/B, OS Electrical Wiring Installation
06.2023 - 06.2023
Floor staff - Balmoral Hotel
10.2022 - 04.2023
All Saints College - GCSEs, English
All Saints College - GCSEs, Maths
All Saints College - NVQ Level 2, Certificate in religious studies
All Saints College - NVQ Level 2, Employability skills
All Saints College - NVQ Level 2, Personal development & employability skills
All Saints College - NVQ Level 2, Certificate in information technology applications
All Saints College - NVQ Level 2, Certificate in applied science
All Saints College - NVQ Level 2, Certificate in sports
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