A highly organised and efficient professional with a strong focus on leadership and proactive team collaboration. Demonstrates exceptional responsive communication skills, ensuring seamless operations and effective problem-solving. Committed to driving success through focused strategies and a dedication to continuous improvement, aiming to leverage these competencies in future career advancements.
Overview
13
13
years of professional experience
30
30
years of post-secondary education
Work history
Portering & Security Supervisor
NHS Foundation Trust
Gorleston-on-Sea, Norfolk
2022.06 - Current
Responsible for organising and directing Portering and Security staff on shift ensuring that the internal transfers of patients between wards and departments, are carried out at all times.
Removing deceased patients from wards to the mortuary in a timely, courteous and respectful manner.
Evict “undesirable” persons from the Trust premises using minimal force; or to restrain these individuals when necessary and appropriate in order to protect members of the public, staff or Trust property in accordance with British law Understand and manage situations which may arise, such incidents will require high levels of diplomacy, tact and negotiating skills.
Responsible for maintaining high profile security patrols of the hospital and grounds. Protect people and property, detecting and preventing crime including operating and controlling an access control, CCTV, and key control systems.
Attend meetings with senior staff/ managers.
To assist both members of the public and staff against violence and aggression incidents that occur on the hospital premises, and to liaise with the Police and ensure that all incidents are documented.
A detailed knowledge of the e-roster system. Allocating staff annual leave, compassionate leave, and all other types of leave. The finalisation of shifts, sickness and leave. Allocation on e-roster system of shifts for both temporary staff and substantive staff. Contacting of temporary staff to fulfil shifts at short notice.
Managing sickness by giving staff return to work and or pre stage sickness meetings.
To ensure that the hospital is made secure, by the locking of all appropriate doors and windows during the silent hours and to ensure these doors are unlocked as required, in accordance with the established procedure.
Accompany staff in the transit of monies through the Trust as required.
To act as the Responsible Officer for the hospital in the event of the fire alarm being raised until the Fire Service arrive. Assist in the co-ordination for the evacuation of patients and the public in the event of a major fire.
To be responsible for ensuring roads are closed when notified of a helicopter landing, in accordance with the established procedure.
To assist site with out of hours management issues and in resolving problems.
To report problems relating to service failure or maintenance requirements and resolve issues, if appropriate, at the request of the on-call engineer.
Receive deceased patients at the mortuary out of hours in a dignified manner.
Allocated a number of staff and will be required to carry out their PDP appraisals. Responsible for the management of these staff and develop them appropriately. Making sure new staff have been signed off and are competent before they are allowed to start. Uniforms and shoe vouchers are issued. Help with any additional training requirements.
Security Officer/Traffic Management
Discreet Security
Gorleston-on-Sea, Norfolk
2025.01 - Current
Combat crime and disorder, public nuisance and other forms of antisocial behaviour in co-operation with the police.
Manage road closures and directing traffic.
Managing crowd control and ensuring the safety of the general public.
patrolled premises regularly, contributing to a safe work environment.
Monitored and authorised entrance and departure of employees, visitors and other persons.
Executed security checks, screening visitors for prohibited items and granting authorised access.
Mobile Barber
Self Employed
Gorleston-on-Sea, Norfolk
2021.06 - Current
Kept up-to-date with latest trends, ensuring modern and stylish cuts for customers.
Showed versatility by offering a variety of hairstyles, meeting individual client's preferences and style tastes.
Utilised clippers effectively; achieved desired lengths and shapes as per customer requests.
Identified suitable styles by listening attentively to customers' needs and desires.
Skilfully managed appointments with minimal waiting time for clients.