Experienced and approachable individual with professional, friendly and polite manner. Confident, quick learner comfortable working in fast-paced environments. Maintains excellent quality standards through thorough checks and proactively suggesting process improvements.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Warehouse operative
Whistl
Northampton, Northamptonshire
05.2023 - Current
Checked invoices against delivered items to ensure accuracy in record keeping.
Improved efficiency with meticulous coordination of stock and inventory control.
Reduced damages with careful handling and storage of fragile items.
Performed general maintenance tasks around the warehouse, ensured a safe work environment.
Sorted materials into appropriate areas for easy access and organisation.
Filed records to maintain accurate stock documentation.
Loaded and unloaded delivery vehicles, ensured safe transport of goods.
Assisted in logistics planning for seamless transportation of goods.
Maintained safety regulations by enforcing strict adherence to company policies.
Collaborated on stock checking routines, provided accurate inventory updates.
Packed orders for timely dispatch to customers and retail outlets.
Maintained clean, safe and orderly warehouse space.
Performed tagging and labelling of warehouse inventory.
Administrative assistant
Al Shifa Clinic
Al Khobar
12.2021 - 11.2022
Collected and verified patient demographic and medical information to ensure accurate and complete records for effective ongoing care.
Maintained and updated patient profiles, supporting continuity and quality of care.
Responded to patient inquiries via phone and email, providing clear information on services, appointments, and procedures.
Initiated outbound calls for appointment confirmations and follow-ups, helping patients stay engaged in their care plans.
Addressed and resolved patient concerns promptly, escalating complex issues to the appropriate departments when necessary.
Performed administrative tasks including data entry, filing, and organizing documents to ensure efficient record management.
Prepared and managed routine reports and correspondence, supporting daily operational efficiency.
Verified and updated patient insurance details, checked coverage and eligibility, and assisted with billing inquiries and claims.
Liaised with insurance providers to resolve claim-related issues and ensure accurate billing.
Maintained a clean and organized workspace, contributing to a smooth and professional working environment
Advertising specialist
Agneya Infotech
02.2020 - 11.2021
Delivered reliable and efficient applications tailored to client needs through individual projects in Core PHP and Java.
Developed essential front-end features using custom JQuery, enhancing interactivity and user experience.
Conducted comprehensive manual testing for quality assurance, meticulously identifying and resolving bugs and unwanted functionalities.
Documented and tracked defects using JIRA, providing detailed reports and collaborating with team members to ensure timely resolutions.
Gained extensive experience in functional and regression testing, ensuring application stability and consistency across various platforms.
Leveraged social media platforms for targeted promotions leading to enhanced customer reach.
Boosted client satisfaction with meticulous market research and analysis.
PHP Programmer
Silver touch technologies limited
09.2015 - 02.2016
Handled key modules for the Kerala PSC office Question Bank project using core PHP, ensuring smooth functionality and optimal system performance.
Developed and implemented essential front-end features with JQuery, enhancing user experience and interface responsiveness.
Conducted thorough software testing to identify and resolve bugs, ensuring the delivery of a high-quality and reliable product.
PHP Programmer
IAP Company Pvt. Ltd
09.2014 - 07.2015
Independently managed projects using core PHP and CodeIgniter, developing websites from scratch to meet diverse client requirements, including a project for the District Collector.
Managed databases for efficient data storage and retrieval, ensuring seamless back-end functionality.
Wrote custom JQuery to create enhanced front-end interactions, improving user engagement and interface efficiency.
Conducted thorough testing to identify and resolve bugs, delivering high-quality and reliable solutions.
Software Developer
Dacon Technologies Corporation
05.2013 - 05.2014
Managed projects using core PHP and Drupal, ensuring timely delivery and client satisfaction.
Wrote custom JQuery to develop essential front-end features, enhancing user experience and interface functionality.
Conducted thorough testing to identify and resolve bugs, delivering high-quality outcomes.
Led multiple academic projects, applying best practices to develop PHP code from scratch and meet client requirements.
Education
MSc. - Computing (Software Engineering)
University of Northampton
Northampton
02.2023 - 02.2024
B.Tech - CSE
College of Engineering - Cherthala
Cherthala
09.2009 - 03.2013
Skills
Data entry competence
Proficiency
Racking systems usage
Safety consciousness
CMS platforms utilisation
MVC architectural pattern understanding
Critical thinking in coding
Continuous integration understanding
Customer relationship management systems
Microsoft office suite Proficiency
Project management software experience
Database management
Certification
IT Service Desk Careers and Certifications by LinkedIn in 2024
ISTQB Foundation Level Certification – Completed in 2025