Hi, I’m
Abri Nicol-Wood
St. Andrews,Fife
Summary
Organised, independent worker with strong time management skills. Adaptable and resilient worker with an excellent memory and aptitude for calculations. Energetic and outgoing professional with dedication to positive guest relations.
Overview
3
years of post-secondary education
Work History
The Willow Tea Rooms, Glasgow, South Lanarkshire
Waiter
2023.06 - 2023.08 (2 months)
Job overview
- Practiced healthy and safety measures to comply with regulations.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Accurately took orders, making menu recommendations as appropriate.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Polished glasses and cutlery to pristine standards.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
- Prepared tables for guests and reset tables between customers.
- Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
Education
University of St Andrews , St. Andrews
Bachelor of Science from Physics
2020.09
St John Ogilvie High School , South Lanarkshire
A-Levels
2015.08 - 2020.02 (4 years & 6 months)
University Overview
- Physics - A
- Math - A
- English - A
- Computer Science - A
- Chemistry - A
Skills
- Efficient under pressure
- Experience with various coding languages
- Superior communication skills
- Document production and editing
- Excellent interpersonal skills
Dining customer service
- Creative project management
- Guest engagement
- Excel proficiency
- Problem-solving
- Time management
- Concept development
Affiliations
- Crochet
- Classical Singing
- Coding (from creative user interfaces to complex control structuring)
Accomplishments
Achieved leadership role of both Debate and Rotary society during secondary education.
Auditioned for and been apart of many theatrical productions throughout secondary eduation and through into higher education within the University of St Andrews.
Involved with UWS and NASA mission discovery project in 2018, designing and sending an experiment to the international space station.
Timeline
Waiter
The Willow Tea Rooms
2023.06 - 2023.08 (2 months)
University of St Andrews
Bachelor of Science from Physics
2020.09
St John Ogilvie High School
A-Levels
2015.08 - 2020.02 (4 years & 6 months)
References
References available upon request.
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