Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
References
Hi, I’m

Abri Nicol-Wood

St. Andrews,Fife

Summary

Organised, independent worker with strong time management skills. Adaptable and resilient worker with an excellent memory and aptitude for calculations. Energetic and outgoing professional with dedication to positive guest relations.

Overview

3
years of post-secondary education

Work History

The Willow Tea Rooms
Glasgow, South Lanarkshire

Waiter
06.2023 - 08.2023

Job overview

  • Practiced healthy and safety measures to comply with regulations.
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Accurately took orders, making menu recommendations as appropriate.
  • Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
  • Polished glasses and cutlery to pristine standards.
  • Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
  • Prepared tables for guests and reset tables between customers.
  • Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.

Education

University of St Andrews
, St. Andrews

Bachelor of Science from Physics
09.2020

St John Ogilvie High School
, South Lanarkshire

A-Levels
08.2015 - 02.2020

University Overview

  • Physics - A
  • Math - A
  • English - A
  • Computer Science - A
  • Chemistry - A

Skills

    Dining customer service

  • Efficient under pressure
  • Experience with various coding languages
  • Superior communication skills
  • Document production and editing
  • Excellent interpersonal skills
  • Creative project management
  • Guest engagement
  • Excel proficiency
  • Problem-solving
  • Time management
  • Concept development

Affiliations

  • Crochet
  • Classical Singing
  • Coding (from creative user interfaces to complex control structuring)

Accomplishments

    Achieved leadership role of both Debate and Rotary society during secondary education.

    Auditioned for and been apart of many theatrical productions throughout secondary eduation and through into higher education within the University of St Andrews.

    Involved with UWS and NASA mission discovery project in 2018, designing and sending an experiment to the international space station.

Timeline

Waiter

The Willow Tea Rooms
06.2023 - 08.2023

University of St Andrews

Bachelor of Science from Physics
09.2020

St John Ogilvie High School

A-Levels
08.2015 - 02.2020

References

References available upon request.
Abri Nicol-Wood