Abiodun Oronsaye
Smethwick,United Kingdom
Summary
Dedicated and highly skilled Event Security professional with 3 years of experience in ensuring safety and enhancing customer experience at various high-profile events. Currently working as a Stadium Steward and SIA Officer, with a strong focus on crowd control, emergency response, and maintaining a secure environment. Hold dual SIA licenses in Public Space Surveillance (CCTV) and Door Supervision, demonstrating expertise in surveillance, monitoring, and managing access points. Adept at handling high-pressure situations with a calm, professional approach, while ensuring guest satisfaction through strong customer service skills gained from previous roles. Seeking to leverage extensive security expertise and interpersonal communication abilities to contribute to the success of any event.
Overview
5
5
years of professional experience
Work History
Steward/SIA
IPM Group
Sheffield, UK
01.2025 - 02.2025
- Responsible for maintaining a safe and secure environment for all event attendees, ensuring compliance with health and safety regulations.
- Conducted crowd management duties, assisting in the smooth flow of people into and out of the stadium during major events.
- Monitored and controlled access to restricted areas to prevent unauthorized entry.
- Provided clear instructions and directions to guests to enhance their overall event experience.
- Conducted bag checks and ensured adherence to stadium policies regarding prohibited items.
- Worked alongside emergency services to provide a quick response to any incidents or emergencies.
Customer Service
TEMITO CONSULT
Bearwood, United Kingdom
10.2023 - 12.2024
- Handled customer complaints, providing appropriate solutions to guarantee positive outcomes
- Resolved customer issues effectively, using strong interpersonal skills and conflict resolution techniques
- Recorded and processed customer data accurately
- Managed high-volume customer queries simultaneously through effective multitasking
- Maintained customer happiness with forward-thinking strategies focused on addressing needs and resolving concerns
- Reference: Available upon request
Event Security Staff
GKT SECURITY SERVICE LTD
Lagos, Nigeria
02.2020 - 09.2023
- Supported crowd control and entry screening for large events, ensuring only authorized individuals were admitted
- Monitored event perimeter and assisted in enforcing safety protocols
- Collaborated with law enforcement and emergency personnel when necessary to resolve issues safely
- Applied outstanding communication and interpersonal skills when interacting with staff and visitors
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents
- Maintained composure and professionalism while screening visitors during high-volume periods
- Checked ID cards and documented details in security log
- Conflict Resolution: Ability to handle disputes calmly and effectively
- Customer Service: Skilled in interacting with a diverse range of people professionally
- Situational Awareness: Good at noticing details and identifying potential security risks
- Physical Fitness: Fit and able to meet the physical demands of the role
- Verbal Communication: Clear and assertive communicator, able to manage crowds and convey instructions
- Team Collaboration: Work well with others to achieve common goals in high-pressure situations
- Reference: Available upon request
Education
Higher National Diploma - MASS COMMUNICATION
NIGERIA INSTITUTE OF JOURNALISM
02.2019 - 11.2022
SIA licence - Door Supervisor
Security Industry Authority
United KingdomSIA Lisence - Public Space Surveillance (CCTV)
Security Industry Authority
United Kingdom 02.2025 -
Emergency First Aid at Work - First Aid
QualHub
LASER Level 2 Award for Door Supervisor - Door Supervisor
Training 2 Inspire Ltd
Act Awareness e-Learning - ACT; Action Counters Terrorism
United Kingdom
Safety Steward: Understanding Stewarding at Spectator Safety Events - undefined
12.2024 - 03.2026
Skills
- Multitasking
- Assertive
- Verbal Communication
- Communicator
- Communication
- Polite
- Committed
- Interpersonal skills
- Enthusiastic
- Professionalism
- Punctual
- Strategies
- Work well with others
- Conflict resolution
- Conflict management
- Crowd control
- Customer Service
- First Aid
- JOURNALISM
- Emergency procedures
- Law enforcement
- MASS COMMUNICATION
- Emergency
- Physical Fitness
- Physically fit
- Legal compliance
- Safety
- Security
- SECURITY SERVICE
- Situational Awareness
- Security log
Timeline
SIA Lisence - Public Space Surveillance (CCTV)
Security Industry Authority
02.2025 -
Steward/SIA
IPM Group
01.2025 - 02.2025
Safety Steward: Understanding Stewarding at Spectator Safety Events - undefined
12.2024 - 03.2026
Customer Service
TEMITO CONSULT
10.2023 - 12.2024
Event Security Staff
GKT SECURITY SERVICE LTD
02.2020 - 09.2023
Higher National Diploma - MASS COMMUNICATION
NIGERIA INSTITUTE OF JOURNALISM
02.2019 - 11.2022
Emergency First Aid at Work - First Aid
QualHub
LASER Level 2 Award for Door Supervisor - Door Supervisor
Training 2 Inspire Ltd
Act Awareness e-Learning - ACT; Action Counters Terrorism
United Kingdom
SIA licence - Door Supervisor
Security Industry Authority
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