Abigail Johnston
Lawrence Weston,Bristol
Summary
Dedicated professional with extensive expertise in equipment maintenance, health and safety compliance, and risk assessments. Proven ability to communicate effectively with diverse age groups, coupled with strong organisational skills and forward planning capabilities. Demonstrates leadership development, performance motivation, and team building strategies. Knowledgeable in injury prevention, session planning, and child protection awareness. First aid certified with a keen understanding of social, emotional, and mental health (SEMH) needs support. Committed to fostering a safe and productive environment while continuously striving for professional growth.
Overview
12
12
years of professional experience
Work History
Cleaner
Avonmouth Old Boys Rugby Club
Bristol, Avon
11.2023 - Current
- Promoted good maintenance habits amongst team members through regular training sessions.
- Assisted with seasonal deep cleans, contributing towards a fresher environment after periods of heavy use.
- Maintained high standards of cleanliness and hygiene by thorough daily dusting and hoovering.
- Achieved a sparkling finish for glass surfaces by using appropriate cleaning materials.
- Ensured the provision of clean toilets and surfaces to ensure that guests had satisfaction.
- Utilised eco-friendly products to maintain a safe, chemical-free environment.
- Secured premises at end of shift, ensuring safety of all areas.
- Kept communal areas tidy and well-organised for optimal functionality.
- Managed rubbish removal efficiently, ensuring waste was properly sorted for recycling or disposal.
- Contributed to improved health standards with meticulous kitchen cleaning routines within the club.
- Performed routine checks on cleaning supplies inventory to avoid running out of key items.
Bar staff member
Shirehampton Workmen's Social Club
Bristol, Avon
05.2019 - 08.2023
- Ensured customer satisfaction by providing excellent service.
- Managed bar inventory for efficient operation.
- Increased footfall with engaging promotional strategies.
- Served customers to foster a friendly atmosphere.
- Cleaned and sanitised bar area, maintaining high standards of hygiene.
- Assisted in training new staff, contributing to team efficiency.
- Handled cash transactions to ensure accurate accounting.
- Prepared beverages, ensuring consistent quality.
- Checked identification to maintain legal compliance.
- Managed customer disputes effectively, preserving the business reputation.
- Restocked bar efficiently during busy periods.
- Rotated stock regularly, reducing waste from expired products.
- Adhered to health and safety regulations strictly.
- Completed end-of-day cleaning duties, leaving the bar ready for next day's trade.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
Regional Sales Administrator
Chubb Fire and Security Ltd
Bristol
08.2018 - 10.2018
- The skills that are included in this job role are to create the job packs for the engineers and ensure that all the critical information was provided
- Be able to work under high amounts of pressure and stick to set deadlines
- Multitasking and answering the phones whilst processing on the computer and inputting the information
- This also included good organisation skills and being able to file documents in a security manner.
Body shop Administrator
Dick Lovett
Patchway
06.2017 - 07.2018
- My role in this position included having good communication skills with customer's and insurance companies for the process of the vehicles
- Setting up invoices for payments of customers excess
- Having good organisation skills such as filing and being prompt with the invoices so it was a smooth handover process for the customer
- Due to my organisation skills and polite manner I assisted the business by covering reception, taking phone calls and being very welcoming.
Purchase Ledger
Trust Ford
Ashton
04.2017 - 05.2017
- My responsibilities and duties for this job role were too deal with the invoices and expenses, process purchase orders and assist with cash management
- Accuracy and attention to detail were key for this role.
Sales Administrator
Trust Ford
Bristol
08.2016 - 03.2017
- The skills that are included in this job roll are to have good understanding and usage of Kerridge
- Be able to work under high amounts of pressure and stick to set deadlines
- Setting invoices up for used car sales and ensuring that they are insured and taxed on the correct deadlines
- Auditing files making sure that all the paperwork is FCA compliant
- Due to my flexibility, competence and polite manner I assisted the business by covering various other roles when needed
- This includes reception, Accounts, service and fleet.
Sales Assistant
SGS College
Bristol
08.2015 - 08.2016
- My duties include accepting new deliveries of stock, till work, customer service, up selling, tidying the shop floor and delivery bay, running the shop floor when supervisors are absent, training new staff by showing them what they are required to do, and stock take and auditing.
Assistant Coach
SGS College
Bristol
09.2012 - 09.2013
- Coaching different age groups multiple athletic skills in loads of different events
- Coaching young children from the age of 6 up to the age of18
- Using fundamental skills for the younger children and then using the more challenging skills for the older athletes.
Education
South Gloucestershire and Stroud College
NVQ Level 2 - Teaching Assistant SEN
TA SWAP
Bristol 01.2024 - 02.2024
NVQ Level 2 - Head Coach
RFU England
Bristol 02.2023 -
Skills
- Equipment maintenance
- Health and safety compliance
- Communication skills for multiple age groups
- Organisation skills
- Forward Planning
- Risk Assessments
- Leadership development
- Performance motivation
- Injury prevention knowledge
- Session planning
- Team building strategies
- First aid certified
- Child protection awareness
- First Aid
- Social, emotional and mental health (SEMH) needs support
Additional Information
My main experiences are working for SGS College and becoming a head coach, this job entitled me to become a leader and be more organised. I had to start from the bottom by becoming a coach's assistant and work my way up too becoming a head coach. My job was to ensure that the athletes arrived on time and that the facilities they were using had not been tampered with. I had to be organised and make sessions that the athletes would benefit from so that they could achieve their goals. My job also consisted of holding meetings with the athletes and physios to ensure that everything was okay with them and any weaknesses they needed to work on were addressed. I have had office experience helping out the credit control department at Trust Ford during the summer holidays, I learnt how to use a franking machine, data inputting, printing and filing and emailing customers. Furthermore as the years have passed I have developed the skills of an administrator, creating invoices, dealing with transfers and having good communication skills with staff members and customers.
Custom
My interests are playing rugby for Avonmouth rugby club, going to the gym, socialising with family and friends. I like live music and have been to a few live concerts, I also like cooking as it helps me relax and I can be creative with different ingredients.
Personal Information
- Date of birth: 04/05/95
- Marital status: Single
Affiliations
- Playing and coaching rugby
- Spending time with family and friends
- Going to concerts and watching live music
- Enjoy going to the hippodrome and watching musicals and plays
Accomplishments
When I was younger I ran for the county in cross country.
Currently been playing rugby and one of our biggest achievements was getting to the final and playing at Twickenham.
Another accomplishment is coaching the younger age group at Avonmouth Rugby club and seeing their development skills towards the sport and knowledge that they are using towards the skills they have learned in game situations.
References
References available upon request.
Timeline
NVQ Level 2 - Teaching Assistant SEN
TA SWAP
01.2024 - 02.2024
Cleaner
Avonmouth Old Boys Rugby Club
11.2023 - Current
NVQ Level 2 - Head Coach
RFU England
02.2023 -
Bar staff member
Shirehampton Workmen's Social Club
05.2019 - 08.2023
Regional Sales Administrator
Chubb Fire and Security Ltd
08.2018 - 10.2018
Body shop Administrator
Dick Lovett
06.2017 - 07.2018
Purchase Ledger
Trust Ford
04.2017 - 05.2017
Sales Administrator
Trust Ford
08.2016 - 03.2017
Sales Assistant
SGS College
08.2015 - 08.2016
Assistant Coach
SGS College
09.2012 - 09.2013
South Gloucestershire and Stroud College
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