Claire Moore
Weston-super-Mare,Weston super Mare
Summary
I am an engaging leader with proven success, applying project management techniques to execute plans which include the redevelopment of library facilities and the implementation of a new library management system. I have developed skills in resource management and budget governance, participating in strategic planning projects to identify areas of improvement and implementing the resulting actions.
Exhibiting superb communication and interpersonal skills, I am dedicated to providing a welcoming and inviting area to study, supporting the diversity of our learners and meeting their needs.
My experience working with students of all levels, staff liaison and volunteering as a Call-handler for Mindline Somerset, evidences my skills in building rapport and connections through compassionate communication.
I adapt well to independent and team working, being practical and proactive in delivering support tailored to individual needs
Overview
27
27
years of professional experience
3
3
years of post-secondary education
Work history
Head of Learning Centres
Weston College
Weston-super-Mare, North Somerset
2019.07 - Current
- Manage a team of staff across four campuses ensuring the provision of a responsive and positive library experience for users
- Direct activities of staff and evaluate employee performance, identifying staff talent and teams' strengths
- Identify service gaps, analysing feedback from service users to develop plans to strengthen or expand offerings and increase the use of library services
- Manage inventory and evaluate use of resources necessary for service provision.
- Liaise with curriculum and wider college teams to ensure a collaborative approach to supporting students in their learning, knowledge and progression whilst at Weston College
Library Learning Advisor
Weston College
Weston-super-Mare, North Somerset
2012.08 - 2019.06
- Helped students and staff to successfully locate resources and use library computers and equipment.
- Sourced new books and equipment for the library and maintained library collections
- Responded to email, phone and front-desk enquiries
- Handled check-in and check-out process of library books and materials at circulation desk.
- Updated library marketing materials and social media channels to share information on upcoming events.
Student Union & Enrichment Officer
Weston College
Weston-super-Mare, North Somerset
1997.02 - 2012.06
- Provided guidance and information on Student Union elections and the responsibilities of Student Union roles.
- Organised meetings and the marketing of Student Union events.
- Oversaw finances and health & safety of student trips.
- Organised and marketed student enrichment activities collaborating with external suppliers and agencies
- Liaised with curriculum staff and students to arrange league sports fixtures.
Education
Diploma of Higher Education - Leadership & Management L5
College of Management & IT
United Kingdom 2021.01 - 2022.01
A levels - English literature, History, Human Biology
Broadoak Sixth Form Centre
Weston-super-Mare, North Somerset 1981.08 - 1983.06
O Levels - Child Psychology, Maths, English Literature, English Language, History, Home Economics, French
Worle Community School
Weston-super-Mare, UK 2001.04 - 1981.07
Skills
- Strong communication and listening skills
- Staff Mentor role
- Mental health first aid qualification
- First Response Safeguarding Officer (Weston College)
- Call-handler for Mindline Somerset
- Accurate record keeping, documentation and reporting
- Knowledge of Microsoft Software (Word, Excel, Outlook, PowerPoint) and use of SharePoint and Teams
Timeline
Diploma of Higher Education - Leadership & Management L5
College of Management & IT
2021.01 - 2022.01
Head of Learning Centres
Weston College
2019.07 - Current
Library Learning Advisor
Weston College
2012.08 - 2019.06
O Levels - Child Psychology, Maths, English Literature, English Language, History, Home Economics, French
Worle Community School
2001.04 - 1981.07
Student Union & Enrichment Officer
Weston College
1997.02 - 2012.06
A levels - English literature, History, Human Biology
Broadoak Sixth Form Centre
1981.08 - 1983.06