Summary
Overview
Work history
Education
Skills
Timeline
OperationsManager

Claire Moore

Weston-super-Mare,Weston super Mare

Summary

I am an engaging leader with proven success, applying project management techniques to execute plans which include the redevelopment of library facilities and the implementation of a new library management system. I have developed skills in resource management and budget governance, participating in strategic planning projects to identify areas of improvement and implementing the resulting actions.


Exhibiting superb communication and interpersonal skills, I am dedicated to providing a welcoming and inviting area to study, supporting the diversity of our learners and meeting their needs.


My experience working with students of all levels, staff liaison and volunteering as a Call-handler for Mindline Somerset, evidences my skills in building rapport and connections through compassionate communication.


I adapt well to independent and team working, being practical and proactive in delivering support tailored to individual needs

Overview

27
27
years of professional experience
3
3
years of post-secondary education

Work history

Head of Learning Centres

Weston College
Weston-super-Mare, North Somerset
07.2019 - Current
  • Manage a team of staff across four campuses ensuring the provision of a responsive and positive library experience for users
  • Direct activities of staff and evaluate employee performance, identifying staff talent and teams' strengths
  • Identify service gaps, analysing feedback from service users to develop plans to strengthen or expand offerings and increase the use of library services
  • Manage inventory and evaluate use of resources necessary for service provision.
  • Liaise with curriculum and wider college teams to ensure a collaborative approach to supporting students in their learning, knowledge and progression whilst at Weston College


Library Learning Advisor

Weston College
Weston-super-Mare, North Somerset
08.2012 - 06.2019
  • Helped students and staff to successfully locate resources and use library computers and equipment.
  • Sourced new books and equipment for the library and maintained library collections
  • Responded to email, phone and front-desk enquiries
  • Handled check-in and check-out process of library books and materials at circulation desk.
  • Updated library marketing materials and social media channels to share information on upcoming events.

Student Union & Enrichment Officer

Weston College
Weston-super-Mare, North Somerset
02.1997 - 06.2012
  • Provided guidance and information on Student Union elections and the responsibilities of Student Union roles.
  • Organised meetings and the marketing of Student Union events.
  • Oversaw finances and health & safety of student trips.
  • Organised and marketed student enrichment activities collaborating with external suppliers and agencies
  • Liaised with curriculum staff and students to arrange league sports fixtures.

Education

Diploma of Higher Education - Leadership & Management L5

College of Management & IT
United Kingdom
01.2021 - 01.2022

A levels - English literature, History, Human Biology

Broadoak Sixth Form Centre
Weston-super-Mare, North Somerset
08.1981 - 06.1983

O Levels - Child Psychology, Maths, English Literature, English Language, History, Home Economics, French

Worle Community School
Weston-super-Mare, UK
04.2001 - 07.1981

Skills

  • Strong communication and listening skills
  • Staff Mentor role
  • Mental health first aid qualification
  • First Response Safeguarding Officer (Weston College)
  • Call-handler for Mindline Somerset
  • Accurate record keeping, documentation and reporting
  • Knowledge of Microsoft Software (Word, Excel, Outlook, PowerPoint) and use of SharePoint and Teams


Timeline

Diploma of Higher Education - Leadership & Management L5

College of Management & IT
01.2021 - 01.2022

Head of Learning Centres

Weston College
07.2019 - Current

Library Learning Advisor

Weston College
08.2012 - 06.2019

O Levels - Child Psychology, Maths, English Literature, English Language, History, Home Economics, French

Worle Community School
04.2001 - 07.1981

Student Union & Enrichment Officer

Weston College
02.1997 - 06.2012

A levels - English literature, History, Human Biology

Broadoak Sixth Form Centre
08.1981 - 06.1983
Claire Moore