Abigail Acheampong
London,City of London
Summary
Talented in coaching and mentoring to aid positive outcomes. Flexible and adaptable for responsive practical and emotional assistance. Committed Health Care Assistant focused on enhancing daily life of patients through compassionate care. Provides physical assistance and mental stimulation for holistic well being. Diligent in monitoring symptoms and progress to boost health outcomes. Skilled care provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities. Compassionate Mental Health Support Worker committed to promoting positive emotional health and wellbeing. Responds proactively to pressure for reliable, flexible support, adapting to individual requirements. Plans and prioritises well for organised approaches to busy workloads.
Overview
10
10
years of professional experience
1
1
Certification
Work History
SEN TA
Tempest Resourcing Ltd
London, United Kingdom
07.2023 - Current
- Identified signs of distress in students, resolving behaviour and emotional issues.
- Worked with students in small groups and 1:1 to provide additional support with activities and lessons, offering constructive feedback and advice to skills.
- Observed children during social interactions and encouraged positive choices for minimising and resolving conflicts.
- Applied student assessment information to personalise support for students struggling with assignments.
- Assisted students with a range of learning differences, including ADD, ADHD, Autism and Mental health to achieve their full potential for independence.
- Took part in school training activities to advance knowledge in working with students with specific learning difficulties.
- Supported teachers in managing challenging student behaviour, contributing to progress meetings to provide feedback, raise concerns and recommend appropriate action.
Support worker
Gromodel Ltd Service
Welling, Bexley
10.2024 - 03.2025
- Delivered first aid when necessary as part of commitment towards health and safety.
- Provided emotional support to young people in care, fostering a positive environment.
- Provided healthy meals according to dietary requirements, contributing towards physical wellness.
- Implemented behavioural management strategies, reducing instances of disruptive behaviour.
- Followed strict safeguarding procedures for protection against potential harm or abuse.
- Kept detailed, accurate records for well-maintained care continuity between support staff.
- Escalated concerns for investigation to maintain service user welfare and safety.
- Strengthened young people's ability to navigate risk and challenge.
- Managed any conflicts that arose among residents, maintaining harmony within the facility.
Support worker
Profad Care Agency
London , United Kingdom
12.2022 - 04.2024
- Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
- Used excellent communication and interpersonal skills to engage and interact with individuals in need.
- Built strong patient relationships through compassionate care and friendly rapport building.
- Monitored and documented client behaviours, activities and development, aiding appropriate care plan management.
- Administered medication with rigorous planning and record keeping.
- Promoted personal well being and independence, building service user confidence through social and community interaction.
Support worker/Healthcare Worker
Emergency Personnel Ltd
London , United Kingdom
12.2021 - 09.2022
- Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
- Used excellent communication and interpersonal skills to engage and interact with individuals in need.
- Built strong patient relationships through compassionate care and friendly rapport building.
- Monitored and documented client behaviours, activities and development, aiding appropriate care plan management.
- Provided physical and emotional support, employing compassionate care to help individuals achieve their full potential.
Health care assistant
puddingstone Grange/ Avante
Plumstead, Greenwich
03.2020 - 12.2021
- Assisted in patient care, improved comfort and well-being.
- Handled challenging behaviour from dementia-affected individuals effectively without resorting to force or intimidation.
- Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
- Assisted elderly residents with daily tasks such as eating, bathing, and dressing for an enhanced quality of life while living in care homes.
- Liaised between patients and healthcare professionals and facilitated effective communication channels.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Maintained confidentiality and compliance standards for optimised patient care.
Hospitality team member
Off to work
London , United Kingdom
01.2016 - 12.2018
- Created warm, friendly atmosphere through positive guest interactions.
- Delivered first-class customer service for memorable guest experiences.
- Served food and beverages, going the extra mile to deliver personalised customer service.
- Handled complaints and conflict with diplomatic approach.
- Understood and adhered to food safety and hygiene regulations.
- Brought positive can-do attitude and passion for customer service to solve service issues.
Health care assistant
Ashbrook Care Home
London, United Kingdom
01.2017 - 10.2018
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Delivered personal care focused on individual needs, preserving patient dignity and self-esteem.
- Successfully positioned, lifted and moved patients from bed into wheelchairs, applying safe handling techniques.
- Kept patient environments clean and neat following optimum hygiene standards.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Maintained confidentiality and compliance standards for optimised patient care.
- Worked closely with nurses to maintain high levels of communication.
Domiciliary care worker
Individualized Care
London, United kingdom
01.2015 - 12.2017
- Assisted in daily personal care routines for improved patient well being.
- Cooked meals to meet diverse dietary requirements.
- Hoovered and tidied rooms with keen eye for detail.
- Picked up client shopping and prescriptions.
- Administered medication and kept comprehensive records.
- Used manual handling techniques and lifting aids to position clients in safe, comfortable postures.
- Offered compassionate physical and emotional support to patients, enhancing overall health and well being.
Education
Certificate of Higher Education - up to day Mandatory Training
Train Healthcare
London 05.2024 - 05.2025
Diploma of Higher Education - Health and Socail Care
Springfield Educational Services
City of London 06.2019 -
Certificate of Higher Education - Medication Training for Care
High Speed Training
London 01.2025 -
Certificate of Higher Education - First Aid Awareness
HSG E- Learning
London 02.2025 -
Skills
- SEND support
- Positive attitude
- Activities of Daily Living
- Medication Administration
- Meal preparation
- Mental health support
- Personal care assistance
- Individual learning support
- First Aid
- Patient safeguarding
- Compassionate care
- Monitoring Vital Signs
Affiliations
- Outgoing person, hanging out with family and friend, Cooking, Swimming, Listening to music and dance.
Languages
English
Fluent
Certification
Dignity in Care Health and Social Care (QCF) BTEC Mandatory Refresher Training Eden Alternative in practice Workshop
Timeline
Certificate of Higher Education - First Aid Awareness
HSG E- Learning
02.2025 -
Certificate of Higher Education - Medication Training for Care
High Speed Training
01.2025 -
Support worker
Gromodel Ltd Service
10.2024 - 03.2025
Certificate of Higher Education - up to day Mandatory Training
Train Healthcare
05.2024 - 05.2025
SEN TA
Tempest Resourcing Ltd
07.2023 - Current
Support worker
Profad Care Agency
12.2022 - 04.2024
Support worker/Healthcare Worker
Emergency Personnel Ltd
12.2021 - 09.2022
Health care assistant
puddingstone Grange/ Avante
03.2020 - 12.2021
Diploma of Higher Education - Health and Socail Care
Springfield Educational Services
06.2019 -
Health care assistant
Ashbrook Care Home
01.2017 - 10.2018
Hospitality team member
Off to work
01.2016 - 12.2018
Domiciliary care worker
Individualized Care
01.2015 - 12.2017
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