Summary
Work history
Education
Skills
Languages
Timeline
Personal Information
Custom
Overview
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SATEESH KUMAR KOTTHA

SATEESH KUMAR KOTTHA

Vijayawada ,India

Summary

Dedicated and meticulous Room Attendant with a wealth of experience in providing exceptional service in the hospitality industry. Proven track record of maintaining cleanliness and organization in guest rooms, ensuring a comfortable and welcoming environment. Strong attention to detail and a keen eye for identifying and reporting maintenance issues. Exceptional customer service skills, with the ability to promptly respond to guest requests and inquiries. Self-motivated and reliable, consistently going above and beyond to exceed expectations. Excellent time management skills, able to prioritize tasks efficiently. A team player who collaborates effectively with colleagues to achieve common goals. Committed to upholding high standards of cleanliness and guest satisfaction, ensuring a pleasant stay for all patrons.

Work history

Housekeeper Self Checker

Marriott Al Jaddaf Hotel
, Dubai
2024.01 - 2024.11
  • Ensured spotless and tidy environment by performing comprehensive house cleaning tasks.
  • Maintained high hygiene standards for improved living conditions.
  • Made beds daily to ensure a neat bedroom area.
  • Laundered and ironed clothes, promoting appearance of cleanliness.
  • Created welcoming atmosphere with regular dusting and vacuuming of rooms.
  • Promoted safety through checking household appliances to prevent potential hazards.
  • Meet guests' needs by delivering top-notch hospitality services during their stay.
  • Organised cupboards and wardrobes to enhance orderliness in the house.
  • Completed deep cleaning tasks resulting in a germ-free environment.
  • Cleaned kitchens, bathrooms and bedrooms thoroughly to service level agreements.
  • Serviced bathrooms with fresh supplies and regular cleaning.
  • Maintained clean, safe environments for guests and staff, strictly following infection control policies.
  • Swept and vacuumed floors, hallways and stairwells, keeping public areas immaculately well-presented.
  • Cleaned and returned vacant rooms to guest-ready status within specified timeframes.

HOUSEKEEPING ROOM ATTENDENT

IHG Group Holiday Inn & Suites Dubai Festival City
, Dubai
2022.10 - 2023.01
  • Extensive knowledge of effective cleaning methods, materials, and equipment to ensure immaculate and sanitized guest rooms
  • Expertise in maintaining and organizing inventory of housekeeping supplies to ensure efficient operations and timely reordering
  • Proven expertise in effectively working with a diverse team to provide exceptional customer service and exceed guest expectations
  • Experience in delivering personalized and efficient turndown services, including providing fresh linens, amenities, and creating a warm and inviting atmosphere
  • Demonstrated ability to prioritize tasks and manage time effectively to meet tight deadlines while maintaining high-quality standards
  • Proven track record of adhering to established safety and security protocols to ensure guest and staff wellbeing

HOUSEKEEPING ROOM ATTENDENT

Carlton Al Barsha
, Dubai
2020.10 - 2022.09
  • Exceptional attention to detail in identifying and reporting any maintenance or repair issues to the appropriate departments promptly
  • Proficient in using computerized systems and software to track room status, guest requests, and communicate effectively with team members and management
  • Consistently received positive feedback from guests for exceptional cleanliness and attention to detail in maintaining a welcoming and comfortable environment
  • Utilization of strong communication and problem-solving skills to address guest inquiries, concerns, and requests promptly and effectively

ROOM ATTENDENT

Raintree Rolla Hotel
2019.07 - 2020.08

Education

B.H.M DEGREE - HOSPITALITY

Sun International Institute Of Hotel Management
2015.07 - 2018.05

BOARD OF INTERMEDITE - undefined

Chaitanya Junior College
2013.03 - 2018.05

BOARD OF SCHOOL EDUCATION - undefined

ZPHS High School
2014.06 - 2015.05

Skills

  • Excellent Guest Service
  • Time Management
  • Excellent Guest
  • Hotel Standards
  • Housekeeping
  • Mops
  • Polishing
  • Safety Hazards
  • Cleaning
  • Communication
  • Communicate to Guests
  • Dusting
  • Flexibility to work in shifts
  • Reporting Any Maintenance
  • Towel Art
  • Room Decoration

Languages

English
Advanced
C1
Hindi
Advanced
C1
Telugu
Advanced
C1

Timeline

Housekeeper Self Checker

Marriott Al Jaddaf Hotel
2024.01 - 2024.11

HOUSEKEEPING ROOM ATTENDENT

IHG Group Holiday Inn & Suites Dubai Festival City
2022.10 - 2023.01

HOUSEKEEPING ROOM ATTENDENT

Carlton Al Barsha
2020.10 - 2022.09

ROOM ATTENDENT

Raintree Rolla Hotel
2019.07 - 2020.08

B.H.M DEGREE - HOSPITALITY

Sun International Institute Of Hotel Management
2015.07 - 2018.05

BOARD OF SCHOOL EDUCATION - undefined

ZPHS High School
2014.06 - 2015.05

BOARD OF INTERMEDITE - undefined

Chaitanya Junior College
2013.03 - 2018.05

Personal Information

  • Passport Number: R3110843
  • Father's Name: Pullarao Kottha
  • Mother's Name: Srilakshmi
  • Date of birth: 11/07/94
  • Gender: Male
  • Nationality: Indian
  • Marital status: Single

Custom

I hereby declare that all the details mentioned above are in accordance with the truth and fact as per my knowledge and I hold the responsibility for the correctness of the above-mentioned particulars.

Overview

5
5
years of professional experience
9
9
years of post-secondary education

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SATEESH KUMAR KOTTHA