Maintained composure under high-pressure deadlines during 4 international fashion weeks, coordinating 50+ model bookings while ensuring zero scheduling conflicts
Worked on contracts for male models across premium campaigns including Spotify, Hugo Boss, and Nike, negotiating optimal rates and terms
Developed and presented compelling pitch decks for 25+ male models, resulting in 80% booking success rate for high-profile brand campaigns
Liaised between international brands and talent to facilitate smooth communication across time zones, ensuring project delivery met all stakeholder expectations
Retail Supervisor
Arc Hospitality
01.2025 - 05.2025
Reduced merchandise damage by 15% through implementation of careful handling protocols, saving the store an estimated £2,000 annually in inventory losses.
Mentored 8 new team members on stockroom best practices, leading to 25% faster onboarding and improved team efficiency.
Led adoption of new accounting software, reducing daily processing time by 30 minutes and improving accuracy of financial reporting across the store.
Maintained 100% visual merchandising standards, contributing to improved customer experience and supporting store's achievement of monthly sales targets.
Implemented systematic quality control process for incoming deliveries, achieving 99% inventory accuracy and preventing potential customer service issues.
Retail sales associate
N20
12.2024 - 05.2025
Maintained pristine sales floor presentation standards, contributing to 95% customer satisfaction scores and supporting store's monthly sales performance.
Collaborated on visual merchandising displays that increased product visibility, resulting in 20% higher customer engagement with featured items.
Exceeded individual sales targets by 15% through proactive customer engagement and strategic product recommendations, generating additional £3,000 in monthly revenue.
Collaborated on visual merchandising displays that increased product visibility, resulting in 20% higher customer engagement with featured items
Retail assistant
Brightsparks
London, United Kingdom
01.2024 - 12.2024
Processed 50+ returns and exchanges weekly while maintaining 98% customer satisfaction, strengthening brand loyalty and reducing potential revenue loss.
Maintained expertise on 200+ product lines and seasonal promotions, enabling personalized recommendations that increased average transaction value by 12%.
Processed transactions 25% faster than team average, reducing customer wait times to under 3 minutes during peak periods and improving overall store experience.
Voluntarily covered additional shifts during high-traffic periods, ensuring optimal staffing levels that maintained service quality for 300+ daily customers.
Mentored 5 colleagues on customer service best practices, contributing to team's 20% improvement in customer satisfaction scores over 6 months
Education
Bachelor of Arts - Law
University of Surrey
Guildford
09.2023 - 07.2026
Foundation Degree in Arts - Law
Brooke House College
09.2022 - 06.2023
GCSEs -
Moorland School
Clitheroe, Lancashire
01.2020 - 06.2021
Skills
Runner-up in the Vogue Business Talent Competition
Model at M & P Models (London) / Mirrrs Models (Germany) / Blow Models (Spain)Model at M & P Models (London) / Mirrrs Models (Germany) / Blow Models (Spain)