Abdulwaliyy Ajala

• Developed long-term client rapport through outstanding customer service
• Boosted revenue with strategic suggestive selling methods
• Calculated charges, issued bills and collected payments, ensuring till accuracy
• Streamlined team processes to improve efficiency
• Boosted matchday sales by 10%

• Assisted in inventory management by restocking shelves and monitoring product availability.
• Warmly greeted guests upon arrival to create welcoming atmosphere.
• Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
• Delivered exceptional customer service by efficiently processing transactions and resolving customer inquiries in a fast-paced retail environment.
• Consistently met or exceeded performance targets, including transaction speed and customer satisfaction merits.

Handled various day-to-day admin responsibilities to maintain smooth business operations.

• Typed and edited documents and presentations for manager.
• Understood and adhered to company's health and safety policies.
• Delivered food and drinks from kitchen to respective tables to meet timely expectations.
• Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
• Provided friendly, courteous service, maximising positive customer satisfaction ratings.