Abdullateef-Ebunoluwa Isiaka
Londo,redb
Summary
Experienced IT professional with expertise in remote desktop support, mobile device management, and cybersecurity practices. Skilled in IT strategy development, strategic planning, and leadership, with a proven ability to build and lead multidisciplinary teams effectively. Adept at problem-solving and maintaining composure under pressure, complemented by strong communication skills and public speaking capabilities. Committed to driving innovation and enhancing organisational performance through collaborative teamwork and strategic initiatives.
Adaptable problem-solver with keen interest in technology and drive to support end-users. Skilled in troubleshooting technical issues and providing excellent customer service. Ready to make significant impact in [Desired Position] role.
Offering strong problem-solving abilities and technical aptitude with keen attention to detail. Knowledgeable about customer service, communication, and teamwork in fast-paced environments. Ready to use and develop skills in troubleshooting, network management, and technical support in [Desired Position] role.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
2
2
years of post-secondary education
1
1
Certification
Work history
IT support engineer
Mtc learning leytonstone
London, Waltham Forest
03.2025 - 03.2025
- Documented all actions taken during problem resolution providing useful reference material for future troubleshooting efforts.
- Set up user accounts and passwords ensuring secure access to networks and systems.
- Delivered swift problem resolution by diagnosing and fixing network connectivity issues.
- Responded to emergency situations promptly minimising disruption to business operations.
- Enhanced overall network performance implementing routine checks and updates.
Education
Kings trust programme - Kings trust Programme
Waltham Forest College
London 01.2025 - 04.2025
GCSEs - Food Technology
Newlands Academy, Southwark
London 01.2023 - 07.2024
Skills
- Remote desktop experience
- Mobile device support
- Cybersecurity practices
- IT strategy development
- Team work
- Multidisciplinary team work
- Calm under pressure
- Problem-solving
- Communication skills
- Public speaking
- Team building
- Strategic planning
- Leadership
Affiliations
- Go karting
- Cooking
- Cycling
Accomplishments
I was nominated for the shining stars award which Celebrates the Achievements of young people in London's virtual school.
Certification
GCSE Grade 3 , Triple science
GCSE Grade 3 Religious Studies
GCSE Grade 2, Maths
GCSE Grade, 3 English
GCSE Grade, 1 Food Technology
GCSE Grade , 2 Media Studies
Languages
English
Intermediate
Yoruba
Intermediate
References
References available upon request.
Timeline
IT support engineer
Mtc learning leytonstone
03.2025 - 03.2025
Kings trust programme - Kings trust Programme
Waltham Forest College
01.2025 - 04.2025
GCSEs - Food Technology
Newlands Academy, Southwark
01.2023 - 07.2024
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