Sales Executive
Open to work
Abdullah Chikh
ao.com
Pinner,Middlesex
Work preference
Desired job title
Sales Development RepresentativeBusiness Development ManagerWork Type
Full timeLocation preference
RemoteHybridOn-siteLocation:
Pinner, Middlesex, GBOpen to relocation:
YesSalary range
60000/yr - 200000/yrImportant to me
Career advancementCompany culture10
years of professional experience
10
years of post-secondary education
3
Languages
Summary
Dedicated sales professional with 10 years of experience, bringing expertise in strategic relationship building through cold and warm calling. Extensive SaaS product knowledge and CRM software proficiency. Multilingual communication skills enhance ability to connect with diverse clients. Looking for a dynamic role with room for progression.
Work history
Outbound Sales Executive
11 Months- Ranked among top 10 consistent sellers within 6 months
- Maintained cancellation rate of approximately 5% over 6 months
- Championed cross-selling initiatives to maximise sales volume and profit margins.
Assistant Sales Manager
1 Year 11 Months- Coached agents to enhance KPIs, leading to measurable performance improvements
- Surpassed sales targets while overseeing team operations
Sales Executive
1 Year 10 Months- Achieved inaugural Agent of the Year (FY23) by consistently exceeding all sales targets across every KPI
- Promoted to Assistant Sales Manager as first and only agent, recognising exceptional sales performance and leadership potential
Sales Executive
3 Years 6 Months- Achieved an average plan conversion of ~140% to target
- Set a benchmark for sales conversion and accessories metrics, driving team performance
- Achieved perfect quality and compliance results, ensuring adherence to standards
Operations Team Manager
7 Months- Developed team of 10 agents to achieve PFP of 102% in March
- Progressed individuals by 10% through innovative coaching techniques, maximising productivity and maintaining motivation
Operations Senior Representative
4 Months- Elevated the team's quarterly PFP average from 98.22% to 103.13% in 4 months through targeted coaching
Mentor
2 Months- Led by example, achieving a PFP of 107.35% in May and 105.15% in June
- Trained team of 11 agents in best practices, resulting in five agents ranking in top 30 on site the following month
Customer Service Representative
7 Months- Achieved top 20 performance ranking on site from January to April 2017
- Unprecedented accomplishment whereby I added 12 lines whilst in training
- Selected by revenue ambassador to present on best sales practices
Skills
Sales methodologies
Cold and warm calling
Cross-selling and upselling
CRM software proficiency
SaaS knowledge
Excel proficiency
Multilingual communication
Education
Bachelor of Science - Open Degree
Diploma in Higher Education - Medicine
- A: Chemistry, Biology
- B: Mathematics
- A*: Mathematics, English Language, Chemistry, Physics, Biology, French, Information Technology, Sociology
- A : English Literature, Religious Education, Media Studies
- B: Further Mathematics, Geography
- Merit: Young Enterprise (Level 2)
References
Available on request
Accomplishments
- Three promotions in seven months
- Completion of my Management Development Programme at the age of 23
- AO Sales Executive of the Quarter twice within three quarters
Languages
Portuguese
Upper intermediate
Gujarati
Elementary
Spanish
Beginner
Timeline
Outbound Sales Executive
ao.com
2025.09 - 2026.08
Assistant Sales Manager
Mobile Phones Direct (ao.com)
2023.10 - 2025.09
Sales Executive
Mobile Phones Direct (ao.com)
2021.12 - 2023.10
The Open University
Bachelor of Science from Open Degree
2020.09 - 2022.04
Sales Executive
ao.com
2018.06 - 2021.12
Operations Team Manager
NCO Europe Ltd. (T-Mobile US)
2017.11 - 2018.06
Operations Senior Representative
NCO Europe Ltd. (T-Mobile US)
2017.07 - 2017.11
Mentor
NCO Europe Ltd. (T-Mobile US)
2017.05 - 2017.07
Customer Service Representative
NCO Europe Ltd. (T-Mobile US)
2016.10 - 2017.05
University of Liverpool
Diploma in Higher Education from Medicine
2013.09 - 2015.08
Cardinal Newman College
2011.09 - 2013.08
Our Lady's Catholic High School
2006.09 - 2011.08